Randolph Littel
nicholas.dooley@yahoo.com
Showing 1 - 38 of 38
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 84918739 | Foundation match help | Solved | Urgent | — | samplesdamaged | 14h | ●Responded | 5/5 | — | — | Apr 15, 2026 | - | |||
| 25633926 | Wrong shade sent | Solved | Normal | — | — | 1h | ●Responded | 1/5 | — | — | Apr 10, 2026 | - | |||
| 31973106 | Cancel order request | Pending | Low | — | Chat | influencer | - | —Skipped | — | — | — | Mar 16, 2026 | - | ||
| 20061402 | Shipping cost question | Solved | Urgent | — | gift-cardfragrance | 15h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |||
| 01558571 | Missing items in shipment | Solved | High | — | Phone | shippingrefunddamaged | 19h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | ||
| 56061244 | Address change after shipping | Closed | Normal | — | Phone | gift-carddamagedshade-match | 6h | ●Responded | 5/5 | — | — | Feb 23, 2026 | Feb 27, 2026 | ||
| 76234172 | Missing samples in order | Closed | Normal | — | returnsdamagedwholesale | 5h | ○Sent, no reply | — | — | — | Feb 5, 2026 | Feb 8, 2026 | |||
| 23013931 | Address change after shipping | Pending | Normal | — | Chat | fragrance | - | —Skipped | — | — | — | Feb 2, 2026 | - | ||
| 54191775 | BOPIS order cancelled at store | Solved | Normal | — | app | 22h | ⊘Not fired | — | — | — | Jan 30, 2026 | - | |||
| 40566801 | Item authenticity concern | Closed | Normal | — | Chat | returnsdamaged | 2d 6h | ●Responded | 4/5 | — | — | Jan 29, 2026 | Feb 7, 2026 | ||
| 28100147 | Cancel subscription / Auto-replenish | Solved | Normal | — | loyalty | 3h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |||
| 31443347 | Question about product ingredients | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jan 5, 2026 | - | |||
| 70791586 | Lost package follow-up | Closed | Normal | — | vip | 21h | ○Sent, no reply | — | — | — | Dec 31, 2025 | Jan 4, 2026 | |||
| 30659306 | Loyalty points not posting | Solved | Normal | — | Chat | gift-cardbopis | 4h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | ||
| 96877297 | Order arrived damaged | Closed | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Dec 18, 2025 | Dec 21, 2025 | |||
| 53254845 | Address change after shipping | Solved | Low | — | — | 1h | ○Sent, no reply | — | — | — | Dec 14, 2025 | - | |||
| 71587608 | Restock alert for backorder | Pending | Normal | — | shipping | - | —Skipped | — | — | — | Dec 1, 2025 | - | |||
| 20279403 | Influencer code not working | Solved | Low | — | damagedgift-card | 1h | ●Responded | 5/5 | — | — | Nov 27, 2025 | - | |||
| 51243076 | Where is my order? | Solved | Normal | — | Phone | loyaltyshade-match | 5h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | ||
| 02757206 | Discount code not working | Solved | Normal | — | apployaltysamples | 5h | ○Sent, no reply | — | — | — | Nov 7, 2025 | - | |||
| 10779678 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | shipping | 1h | ○Sent, no reply | — | — | — | Nov 5, 2025 | - | ||
| 39671345 | Question about product ingredients | Solved | High | — | — | 6h | ○Sent, no reply | — | — | — | Nov 4, 2025 | - | |||
| 67064631 | App login problem | Closed | Normal | — | — | 6h | ●Responded | 5/5 | — | — | Oct 30, 2025 | Nov 5, 2025 | |||
| 38758956 | Missing items in shipment | Closed | High | — | Chat | appvip | 15h | ○Sent, no reply | — | — | — | Sep 24, 2025 | Oct 1, 2025 | ||
| 92236993 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | influencer | 20h | ○Sent, no reply | — | — | — | Sep 16, 2025 | - | ||
| 01723859 | BOPIS pickup not ready | Closed | Urgent | — | influencershippingloyalty | 1d 10h | ○Sent, no reply | — | — | — | Aug 18, 2025 | Aug 25, 2025 | |||
| 88700663 | Loyalty points not posting | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | ||
| 51579022 | Cancel order request | Solved | Normal | — | influencergift-card | 1h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |||
| 54722816 | Foundation match help | Solved | Low | — | samplesinfluencer | 1h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - | |||
| 79341912 | Order arrived damaged | Closed | Low | — | shipping | 2d 15h | ○Sent, no reply | — | — | — | Jul 29, 2025 | Aug 5, 2025 | |||
| 03681090 | Refund not received | Solved | Normal | — | vip | 3d 7h | ●Responded | 2/5 | — | — | Jul 26, 2025 | - | |||
| 35453921 | Where is my order? | Pending | Low | — | Chat | wholesalebopisshade-match | - | —Skipped | — | — | — | Jul 7, 2025 | - | ||
| 80839248 | Missing samples in order | Solved | Normal | — | damagedshade-matchgift-card | 2h | ⊘Not fired | — | — | — | Jun 24, 2025 | - | |||
| 73266341 | Influencer code not working | Closed | Low | — | influencerrefundreturns | 10h | ○Sent, no reply | — | — | — | Jun 19, 2025 | Jun 23, 2025 | |||
| 41878859 | Where is my order? | Solved | Normal | — | Chat | — | 2h | ●Responded | 5/5 | — | — | Jun 4, 2025 | - | ||
| 35278030 | Insider tier issue | Solved | High | — | Phone | fragrancebopis | 2d 6h | ●Responded | 3/5 | — | — | May 27, 2025 | - | ||
| 39435573 | Gift card balance question | Solved | Normal | — | fragrancebopisreturns | 2d 12h | ⊘Not fired | — | — | — | May 27, 2025 | - | |||
| 05423934 | Cancel subscription / Auto-replenish | Closed | Normal | — | shade-matchloyalty | 2d 22h | ○Sent, no reply | — | — | — | May 22, 2025 | Jun 1, 2025 |