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3/5

csat response·May 2, 2026, 4:22 PM

Survey answers

How satisfied are you with your recent order?
3/5
Did your order arrive as expected?
YesMostlyNo
Anything we could do better next time?
“Agent was polite but couldn't actually fix the loyalty points issue.”

Properties

Response
Rating
3/5
Comment
Agent was polite but couldn't actually fix the loyalty points issue.
Responded
May 2, 2026, 4:22 PM
Ticket
Ticket
76387115Loyalty points not posting
Customer
Customer
Cathy O'Keefe
Team member
Team member
Vilma Gusikowski