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3/5

csat response·Jun 8, 2025, 7:14 AM

Survey answers

How satisfied were you with how we handled your request?
3/5
Where did we do well?
Product knowledgeCommunicationof 5 options
Tell us more about your experience
“Agent was polite but couldn't actually fix the loyalty points issue.”

Properties

Response
Rating
3/5
Comment
Agent was polite but couldn't actually fix the loyalty points issue.
Responded
Jun 8, 2025, 7:14 AM
Ticket
Ticket
79939200Cancel subscription / Auto-replenish
Customer
Customer
Althea Jacobi V
Team member
Team member
Leonard Waters-Howell