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5/5

csat response·Jun 23, 2025, 9:42 AM

Survey answers

How satisfied were you with how we handled your request?
5/5
Where did we do well?
Follow-throughProduct knowledgeof 5 options
Tell us more about your experience
“Customer care actually listened. Refund processed without making me jump through hoops.”

Properties

Response
Rating
5/5
Comment
Customer care actually listened. Refund processed without making me jump through hoops.
Responded
Jun 23, 2025, 9:42 AM
Ticket
Ticket
54299396Wrong shade sent
Customer
Customer
Florian Herman
Team member
Team member
Chaz Renner