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3/5

csat response·Jan 19, 2026, 10:37 AM

Survey answers

How satisfied were you with how we handled your request?
3/5
Where did we do well?
Follow-throughProduct knowledgeof 5 options
Tell us more about your experience
“Mid. Got the refund eventually but it took 10 days instead of the 3 they promised.”

Properties

Response
Rating
3/5
Comment
Mid. Got the refund eventually but it took 10 days instead of the 3 they promised.
Responded
Jan 19, 2026, 10:37 AM
Ticket
Ticket
15462253Where is my order?
Customer
Customer
Rossie Gutkowski
Team member
Team member
Steve O'Conner