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csat response·Jan 16, 2026, 1:01 AM

Survey answers

How was your chat with our Beauty Advisor?
1/5
What could we have done differently?
“Charged me twice and the agent said it would take 14 business days to refund. Outrageous.”

Properties

Response
Rating
1/5
Comment
Charged me twice and the agent said it would take 14 business days to refund. Outrageous.
Responded
Jan 16, 2026, 1:01 AM
Ticket
Ticket
86397916Loyalty points not posting
Customer
Customer
Ann Torphy
Team member
Team member
Jacklyn Dare