3/5

csat response·Nov 7, 2025, 6:49 AM

Survey answers

How was your chat with our Beauty Advisor?

3/5

What could we have done differently?

“Got my points back but the agent forgot to ship the replacement.”

Properties

Rating: 3/5
Comment: Got my points back but the agent forgot to ship the replacement.
Responded: Nov 7, 2025, 6:49 AM
Ticket: 09038293Lost package follow-up
Customer: Marlin Gerhold
Team member: Vilma Gusikowski