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4/5

csat response·May 24, 2025, 12:12 PM

Survey answers

How satisfied were you with how we handled your request?
4/5
Where did we do well?
FriendlinessResponse speedCommunicationof 5 options
Tell us more about your experience
“Decent. The reply was helpful but I had to ask twice to confirm the refund timing.”

Properties

Response
Rating
4/5
Comment
Decent. The reply was helpful but I had to ask twice to confirm the refund timing.
Responded
May 24, 2025, 12:12 PM
Ticket
Ticket
20789448Return after 30-day window
Customer
Customer
Mr. Alonzo Effertz
Team member
Team member
Oscar O'Hara