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Tickets58836177

Loyalty points not posting

External ID: 58836177

Survey response

2/5

“Customer service has gone downhill. Used to love this brand.”

Properties

Ticket
External ID
58836177
Subject
Loyalty points not posting
Status
Solved
Priority
High
Channel
Email
Tags
fragrancegift-cardrefund
Resolution
4h
QA
—
Signals
—
Created
Feb 12, 2026
Closed
-
Customer
Customer
Velda Baumbach
Company
—
Team member
Assigned to
Leonard Waters-Howell
Response
Survey state
●Responded
Response
2/5