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Tickets52350878

Refund not received

External ID: 52350878

Survey response

3/5

“Agent was polite but couldn't actually fix the loyalty points issue.”

Properties

Ticket
External ID
52350878
Subject
Refund not received
Status
Closed
Priority
Normal
Channel
Chat
Tags
—
Resolution
2h
QA
—
Signals
—
Created
Aug 6, 2025
Closed
Aug 9, 2025
Customer
Customer
Ernestina Rau
Company
—
Team member
Assigned to
Ignatius Cummerata
Response
Survey state
●Responded
Response
3/5