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Tickets67984628

Loyalty points not posting

External ID: 67984628

Survey response

4/5

“Make the chat agents actually empowered to make refund decisions.”

Properties

Ticket
External ID
67984628
Subject
Loyalty points not posting
Status
Closed
Priority
Normal
Channel
Chat
Tags
gift-cardvip
Resolution
3d
QA
—
Signals
—
Created
Jun 15, 2025
Closed
Jun 19, 2025
Customer
Customer
Mr. Javier Rolfson
Company
—
Team member
Assigned to
Mr. Eliza Gerhold IV
Response
Survey state
●Responded
Response
4/5