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CustomersKenton Weber

Kenton Weber

victoria_maggio@hotmail.com
Tickets37Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Faster customer service response times.34000131Klarna / Afterpay split issueKenton WeberDr. Mandy McLaughlinMay 6, 2026, 12:29 PM
5/5Marie answered my question about which retinol to start with. Detailed, no pressure to upsell.53126611Where is my order?Kenton WeberFaith HilllApr 19, 2026, 4:44 PM
4/5Solved my return, just needed a couple of follow-ups to get there.13959243Wholesale order questionKenton WeberMr. Skyla TrantowNov 12, 2025, 11:59 AM
9/11Recommend to anyone who'll listen. Best loyalty program in the space.53112871Missing samples in orderKenton WeberSteve O'ConnerNov 2, 2025, 11:14 PM
2/5Frustrating. Had to repeat my issue four times to three different agents.36846229Cancel order requestKenton WeberMiss Amber Hintz Sr.Oct 4, 2025, 8:06 PM
1/5Three weeks, four agents, still no refund.71238356Cancel subscription / Auto-replenishKenton WeberLily RaynorOct 3, 2025, 11:26 PM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.33559098BOPIS order cancelled at storeKenton WeberMr. Skyla TrantowOct 2, 2025, 3:20 AM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.51220956Discount code not workingKenton WeberEula McKenzieOct 1, 2025, 11:00 AM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.08584189Influencer code not workingKenton WeberTommy KuvalisAug 19, 2025, 2:14 PM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.13163860Pro discount enrollmentKenton WeberKatrina JohnsJun 29, 2025, 3:15 AM
4/5Solved my return, just needed a couple of follow-ups to get there.88977035Restock alert for backorderKenton WeberDarryl JacobiJun 9, 2025, 7:56 AM
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Properties

Customer
Name
Kenton Weber
Email
victoria_maggio@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
12,878
Lifetime spend
1,160
Last purchase
Mar 11, 2026
Skin tone
—
Foundation shade
21C
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Le Labo, Sol de Janeiro, Fenty Beauty
YTD spend
1,025
App installed
No
App last opened
May 3, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
—
Total orders
9
Preferred category
haircare
Tickets
Tickets
37
Last seen
May 15, 2026
Responses
Avg rating
4.18