Kenton Weber
victoria_maggio@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 81823789 | Cancel subscription / Auto-replenish | Closed | Normal | Kenton Weber | — |  Steve O'Conner | shade-match | 3h | ○Sent, no reply | — | — | — | May 15, 2026 | May 20, 2026 | |
| 60552457 | BOPIS order cancelled at store | Closed | Normal | Kenton Weber | — |  Eula McKenzie | refundfragrance | 1h | ○Sent, no reply | — | — | — | May 7, 2026 | May 10, 2026 | |
| 34000131 | Klarna / Afterpay split issue | Closed | Normal | Kenton Weber | — |  Dr. Mandy McLaughlin | influencergift-cardshade-match | 3h | ●Responded | 3/5 | — | — | May 4, 2026 | May 9, 2026 | |
| 74223819 | Influencer code not working | Solved | Normal | Kenton Weber | — |  Julie Hodkiewicz | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - |
| 53126611 | Where is my order? | Solved | Normal | Kenton Weber | — |  Faith Hilll | — | 3h | ●Responded | 5/5 | — | — | Apr 18, 2026 | - | |
| 08371399 | Store experience feedback | Solved | Low | Kenton Weber | — |  Amely Pacocha | gift-cardrefundshade-match | 5h | ○Sent, no reply | — | — | — | Apr 9, 2026 | - | |
| 70918742 | Allergic reaction concern | Solved | Normal | Kenton Weber | — | Amely Pacocha | returnsbopis | 19h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | |
| 39379754 | Loyalty points not posting | Solved | Urgent | Kenton Weber | — |  Chaz Renner | Chat | refund | 5h | ⊘Not fired | — | — | — | Mar 4, 2026 | - |
| 07637623 | Insider tier issue | Solved | Normal | Kenton Weber | — |  Mr. Lonie Hudson | influencerapp | 1d 17h | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | |
| 20198061 | Influencer code not working | Solved | Normal | Kenton Weber | — |  Mr. Cade Senger | influencerfragrance | 3h | ⊘Not fired | — | — | — | Feb 23, 2026 | - | |
| 54124494 | Cancel order request | Solved | Normal | Kenton Weber | — |  Mr. Eliza Gerhold IV | Chat | wholesale | 2h | ⊘Not fired | — | — | — | Feb 18, 2026 | - |
| 96191170 | App crashes at checkout | Closed | Normal | Kenton Weber | — | Mr. Lonie Hudson | Chat | — | 1d 16h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 11, 2026 |
| 79878029 | Address change after shipping | Solved | Normal | Kenton Weber | — |  Lily Raynor | gift-card | 5h | ○Sent, no reply | — | — | — | Jan 15, 2026 | - | |
| 05113189 | Where is my order? | Solved | Normal | Kenton Weber | — |  Tommy Kuvalis | Phone | — | 1h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - |
| 47851810 | App crashes at checkout | Solved | Normal | Kenton Weber | — |  Jacklyn Dare | gift-cardfragrancebopis | 4h | ○Sent, no reply | — | — | — | Nov 28, 2025 | - | |
| 02659444 | Cancel subscription / Auto-replenish | Solved | Normal | Kenton Weber | — |  Darryl Jacobi | shippingloyaltywholesale | 22h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |
| 13959243 | Wholesale order question | Solved | Normal | Kenton Weber | — |  Mr. Skyla Trantow | vipreturnsrefund | 2d 7h | ●Responded | 4/5 | — | — | Nov 9, 2025 | - | |
| 53112871 | Missing samples in order | Solved | Normal | Kenton Weber | — | Steve O'Conner | returnsvip | 5h | ●Responded | 9/11 | — | — | Nov 2, 2025 | - | |
| 24824740 | Wrong shade sent | Solved | Low | Kenton Weber | — | Amely Pacocha | vip | 6h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | |
| 38047947 | Wholesale order question | Closed | High | Kenton Weber | — | Dr. Mandy McLaughlin | influencershippingshade-match | 2h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 25, 2025 | |
| 06803323 | Store experience feedback | Closed | Normal | Kenton Weber | — |  Katrina Johns | Chat | vipwholesalesamples | 2h | ⊘Not fired | — | — | — | Oct 19, 2025 | Oct 24, 2025 |
| 40928359 | Where is my order? | Solved | Normal | Kenton Weber | — |  Miss Amber Hintz Sr. | Chat | shade-matchappinfluencer | 3h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - |
| 71238356 | Cancel subscription / Auto-replenish | Closed | Normal | Kenton Weber | — | Lily Raynor | — | 5h | ●Responded | 1/5 | — | — | Oct 2, 2025 | Oct 8, 2025 | |
| 33559098 | BOPIS order cancelled at store | Solved | High | Kenton Weber | — | Mr. Skyla Trantow | — | 3h | ●Responded | 5/5 | — | — | Sep 30, 2025 | - | |
| 36846229 | Cancel order request | Solved | High | Kenton Weber | — | Miss Amber Hintz Sr. | Chat | fragrancegift-card | 2d 11h | ●Responded | 2/5 | — | — | Sep 30, 2025 | - |
| 51220956 | Discount code not working | Solved | Normal | Kenton Weber | — | Eula McKenzie | refund | 1d 2h | ●Responded | 3/5 | — | — | Sep 29, 2025 | - | |
| 47738075 | BOPIS order cancelled at store | Closed | Normal | Kenton Weber | — |  Ignatius Cummerata | Chat | influencer | 3h | ⊘Not fired | — | — | — | Sep 22, 2025 | Sep 23, 2025 |
| 48797445 | Gift card balance question | Solved | Low | Kenton Weber | — |  Leonard Waters-Howell | shippingshade-match | 17h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 08584189 | Influencer code not working | Closed | High | Kenton Weber | — | Tommy Kuvalis | Chat | app | 22h | ●Responded | 5/5 | — | — | Aug 18, 2025 | Aug 20, 2025 |
| 44187543 | Influencer code not working | Solved | Low | Kenton Weber | — | Jacklyn Dare | — | 2d 18h | ⊘Not fired | — | — | — | Aug 12, 2025 | - | |
| 08056372 | App crashes at checkout | Closed | Normal | Kenton Weber | — | Faith Hilll | — | 13h | ○Sent, no reply | — | — | — | Jul 10, 2025 | Jul 16, 2025 | |
| 29624016 | Item authenticity concern | Pending | Normal | Kenton Weber | — | Dr. Mandy McLaughlin | Chat | damagedshade-matchfragrance | - | —Skipped | — | — | — | Jun 30, 2025 | - |
| 13163860 | Pro discount enrollment | Closed | High | Kenton Weber | — | Katrina Johns | returnssamples | 1h | ●Responded | 5/5 | — | — | Jun 28, 2025 | Jul 2, 2025 | |
| 42243707 | Item authenticity concern | Solved | Low | Kenton Weber | — | Dr. Mandy McLaughlin | — | 11h | ○Sent, no reply | — | — | — | Jun 9, 2025 | - | |
| 88977035 | Restock alert for backorder | Closed | Normal | Kenton Weber | — | Darryl Jacobi | Chat | — | 1d 21h | ●Responded | 4/5 | — | — | Jun 5, 2025 | Jun 11, 2025 |
| 46530534 | Store experience feedback | Solved | Normal | Kenton Weber | — | Mr. Skyla Trantow | samplesapp | 1h | ○Sent, no reply | — | — | — | May 26, 2025 | - | |
| 86181953 | BOPIS pickup not ready | Solved | Normal | Kenton Weber | — |  Oscar O'Hara | Chat | — | 6h | ○Sent, no reply | — | — | — | May 23, 2025 | - |