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CustomersMr. Elvie Block

Mr. Elvie Block

wilbert_considine66@hotmail.com
Tickets45Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
3/5It was fine. Took longer than it should have but eventually got my refund.87877908Klarna / Afterpay split issueMr. Elvie BlockMiss Amber Hintz Sr.Apr 26, 2026, 7:00 PM
10/11The selection, the service, the app — all top tier.99028584Foundation match helpMr. Elvie BlockMr. Cade SengerMar 25, 2026, 12:29 AM
5/5Loved that they followed up two days later to make sure the replacement arrived.53697750App login problemMr. Elvie BlockYazmin JastFeb 8, 2026, 7:27 AM
2/5More transparent product authenticity guarantees.35413908Cancel order requestMr. Elvie BlockIgnatius CummerataDec 24, 2025, 1:33 AM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.22508738Birthday gift not receivedMr. Elvie BlockGarth DooleyDec 5, 2025, 1:12 AM
5/5Onboarding was so smooth. Love the personalized routine builder.90246116Loyalty points not postingMr. Elvie BlockFaith HilllNov 1, 2025, 9:07 AM
4/5The product swap went through. Wish the email confirmations were faster.94975854Question about product ingredientsMr. Elvie BlockAmely PacochaOct 15, 2025, 1:20 AM
2/5Refund came through but was 30 dollars short and no one can explain why.46387422BOPIS order cancelled at storeMr. Elvie BlockChaz RennerAug 20, 2025, 4:24 AM
2/5Took five days to get a reply. Then they couldn't even help with the return.01875630Gift card balance questionMr. Elvie BlockKatrina JohnsJul 15, 2025, 9:18 PM
1/5App crashed three times during signup.48111573Item authenticity concernMr. Elvie BlockIgnatius CummerataJun 23, 2025, 2:25 PM
4/11Lost loyalty points in a migration. Never got them back. Done.26726088Lost package follow-upMr. Elvie BlockChaz RennerJun 14, 2025, 8:43 AM
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Properties

Customer
Name
Mr. Elvie Block
Email
wilbert_considine66@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
9,721
Lifetime spend
555
Last purchase
Mar 21, 2026
Skin tone
deep
Foundation shade
—
Skin concerns
—
Allergies / restrictions
sulfate-free
Favorite brands
Chanel
YTD spend
422
App installed
No
App last opened
—
Email subscribed
Yes
Marketing segment
—
Last purchase amount
—
Total orders
—
Preferred category
—
Tickets
Tickets
45
Last seen
May 23, 2026
Responses
Avg rating
3.91