Forrest Hagenes
bonnie.hyatt@hotmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 32018491Cancel order request | Forrest Hagenes |  Garth Dooley | Apr 15, 2026, 6:16 AM |
| 5/5 | Honestly love the brand but the app needs a real overhaul. | 02841840App crashes at checkout | Forrest Hagenes |  Julie Hodkiewicz | Feb 28, 2026, 8:38 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 72984255Loyalty points not posting | Forrest Hagenes |  Yazmin Jast | Feb 23, 2026, 7:57 PM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 72704928Price match request | Forrest Hagenes |  Steve O'Conner | Feb 13, 2026, 8:01 PM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 70456559Return after 30-day window | Forrest Hagenes |  Amely Pacocha | Dec 19, 2025, 1:29 AM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 54016975Shipping cost question | Forrest Hagenes |  Katrina Johns | Oct 26, 2025, 9:54 PM |
| 5/5 | Got my Insider perks set up in under a minute. | 63402780Where is my order? | Forrest Hagenes |  Darryl Jacobi | Jul 15, 2025, 5:17 PM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 48317755Discount code not working | Forrest Hagenes |  Kip Schroeder IV | Jun 7, 2025, 1:31 PM |