Forrest Hagenes
bonnie.hyatt@hotmail.com
Showing 1 - 39 of 39
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 92620040 | Insider tier issue | Pending | Normal | Forrest Hagenes | — |  Leonard Waters-Howell | Chat | samplesinfluencerrefund | - | —Skipped | — | — | — | May 16, 2026 | - |
| 15891146 | Price match request | Solved | Normal | Forrest Hagenes | — |  Chaz Renner | Chat | — | 1h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 12723288 | Restock alert for backorder | Closed | Low | Forrest Hagenes | — |  Eula McKenzie | Phone | app | 2d 17h | ○Sent, no reply | — | — | — | May 1, 2026 | May 10, 2026 |
| 39591098 | Item authenticity concern | Pending | Low | Forrest Hagenes | — |  Darryl Jacobi | Chat | appshipping | - | —Skipped | — | — | — | Apr 27, 2026 | - |
| 33467742 | Discount code not working | Solved | Normal | Forrest Hagenes | — |  Jacklyn Dare | Phone | sampleswholesaleshade-match | 6d 7h | ⊘Not fired | — | — | — | Apr 19, 2026 | - |
| 32018491 | Cancel order request | Closed | Normal | Forrest Hagenes | — |  Garth Dooley | — | 3h | ●Responded | 3/5 | — | — | Apr 13, 2026 | Apr 18, 2026 | |
| 82889355 | Birthday gift not received | Solved | High | Forrest Hagenes | — |  Kip Schroeder IV | returnswholesale | 5h | ○Sent, no reply | — | — | — | Apr 11, 2026 | - | |
| 34048642 | Cancel subscription / Auto-replenish | Closed | Normal | Forrest Hagenes | — |  Lily Raynor | Chat | damaged | 13h | ○Sent, no reply | — | — | — | Apr 11, 2026 | Apr 16, 2026 |
| 02841840 | App crashes at checkout | Solved | Normal | Forrest Hagenes | — |  Julie Hodkiewicz | app | 3h | ●Responded | 5/5 | — | — | Feb 27, 2026 | - | |
| 72984255 | Loyalty points not posting | Solved | Normal | Forrest Hagenes | — |  Yazmin Jast | Phone | appwholesaleinfluencer | 6h | ●Responded | 10/11 | — | — | Feb 22, 2026 | - |
| 72704928 | Price match request | Closed | Normal | Forrest Hagenes | — |  Steve O'Conner | bopis | 8h | ●Responded | 10/11 | — | — | Feb 11, 2026 | Feb 12, 2026 | |
| 66665669 | BOPIS order cancelled at store | Solved | Low | Forrest Hagenes | — |  Ignatius Cummerata | shippingloyalty | 2h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 84585003 | Birthday gift not received | Solved | Normal | Forrest Hagenes | — | Kip Schroeder IV | refund | 2d 7h | ○Sent, no reply | — | — | — | Jan 31, 2026 | - | |
| 00488394 | Loyalty points not posting | Solved | Urgent | Forrest Hagenes | — | Darryl Jacobi | influencerreturnsapp | 6h | ⊘Not fired | — | — | — | Jan 30, 2026 | - | |
| 54597923 | BOPIS pickup not ready | Pending | Normal | Forrest Hagenes | — | Steve O'Conner | vip | - | —Skipped | — | — | — | Jan 22, 2026 | - | |
| 01280012 | Return after 30-day window | Closed | High | Forrest Hagenes | — |  Faith Hilll | gift-card | 5h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 27, 2026 | |
| 48483519 | Order arrived damaged | Pending | Normal | Forrest Hagenes | — | Leonard Waters-Howell | — | - | —Skipped | — | — | — | Jan 16, 2026 | - | |
| 09803345 | Restock alert for backorder | Closed | Normal | Forrest Hagenes | — | Lily Raynor | — | 3h | ○Sent, no reply | — | — | — | Dec 24, 2025 | Dec 25, 2025 | |
| 34050665 | Foundation match help | Solved | Low | Forrest Hagenes | — |  Miss Amber Hintz Sr. | Phone | — | 2h | ○Sent, no reply | — | — | — | Dec 23, 2025 | - |
| 87797401 | Question about product ingredients | Solved | Normal | Forrest Hagenes | — | Eula McKenzie | damagedrefund | 6h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |
| 70456559 | Return after 30-day window | Solved | High | Forrest Hagenes | — |  Amely Pacocha | wholesale | 1d | ●Responded | 5/5 | — | — | Dec 16, 2025 | - | |
| 96688380 | Klarna / Afterpay split issue | Solved | High | Forrest Hagenes | — | Lily Raynor | appreturnswholesale | 6d 23h | ○Sent, no reply | — | — | — | Nov 13, 2025 | - | |
| 54016975 | Shipping cost question | Solved | Normal | Forrest Hagenes | — |  Katrina Johns | vip | 18h | ●Responded | 10/11 | — | — | Oct 25, 2025 | - | |
| 99213923 | Wholesale order question | Pending | Low | Forrest Hagenes | — | Garth Dooley | gift-card | - | —Skipped | — | — | — | Sep 11, 2025 | - | |
| 22177345 | Foundation match help | Solved | Normal | Forrest Hagenes | — | Ignatius Cummerata | Social | shippingapployalty | 2h | ⊘Not fired | — | — | — | Sep 9, 2025 | - |
| 99713754 | Restock alert for backorder | Closed | Low | Forrest Hagenes | — |  Vilma Gusikowski | Chat | — | 1d 12h | ⊘Not fired | — | — | — | Sep 1, 2025 | Sep 8, 2025 |
| 58448821 | Price match request | Solved | High | Forrest Hagenes | — | Darryl Jacobi | fragrance | 3h | ⊘Not fired | — | — | — | Sep 1, 2025 | - | |
| 65987821 | Insider tier issue | Pending | Normal | Forrest Hagenes | — | Katrina Johns | refund | - | —Skipped | — | — | — | Aug 27, 2025 | - | |
| 63402780 | Where is my order? | Solved | Normal | Forrest Hagenes | — | Darryl Jacobi | Chat | — | 4h | ●Responded | 5/5 | — | — | Jul 14, 2025 | - |
| 68615185 | BOPIS pickup not ready | Open | Normal | Forrest Hagenes | — | Katrina Johns | Chat | refundshippingwholesale | - | —Skipped | — | — | — | Jul 11, 2025 | - |
| 15307543 | Wholesale order question | Solved | Normal | Forrest Hagenes | — |  Kaela Friesen | shippinginfluencer | 2h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - | |
| 96894416 | Klarna / Afterpay split issue | Solved | Normal | Forrest Hagenes | — | Miss Amber Hintz Sr. | samplesrefundshade-match | 5h | ⊘Not fired | — | — | — | Jun 26, 2025 | - | |
| 52573976 | Cancel subscription / Auto-replenish | Closed | High | Forrest Hagenes | — |  Mr. Cade Senger | Phone | returns | 6h | ○Sent, no reply | — | — | — | Jun 17, 2025 | Jun 19, 2025 |
| 80999205 | Gift card balance question | Open | Low | Forrest Hagenes | — | Amely Pacocha | Chat | gift-card | - | —Skipped | — | — | — | Jun 16, 2025 | - |
| 46495053 | Shipping cost question | Closed | Normal | Forrest Hagenes | — | Ignatius Cummerata | Chat | gift-card | 1h | ○Sent, no reply | — | — | — | Jun 14, 2025 | Jun 19, 2025 |
| 84695454 | Allergic reaction concern | Pending | Normal | Forrest Hagenes | — | Kip Schroeder IV | gift-cardrefund | - | —Skipped | — | — | — | Jun 13, 2025 | - | |
| 43468428 | Foundation match help | Open | Low | Forrest Hagenes | — | Ignatius Cummerata | Chat | gift-card | - | —Skipped | — | — | — | Jun 12, 2025 | - |
| 51421494 | Item authenticity concern | Pending | Normal | Forrest Hagenes | — |  Oscar O'Hara | shade-match | - | —Skipped | — | — | — | Jun 8, 2025 | - | |
| 48317755 | Discount code not working | Solved | Urgent | Forrest Hagenes | — | Kip Schroeder IV | — | 12h | ●Responded | 3/5 | — | — | Jun 6, 2025 | - |