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CustomersMr. Luke Lakin

Mr. Luke Lakin

wm19@gmail.com
Tickets36Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
10/11Recommend to anyone who'll listen. Best loyalty program in the space.76991674Lost package follow-upMr. Luke LakinKatrina JohnsJan 21, 2026, 10:36 AM
9/11Bloom understands what a beauty customer actually wants.20622914Refund not receivedMr. Luke LakinKip Schroeder IVJan 10, 2026, 6:28 AM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.27198858Allergic reaction concernMr. Luke LakinAmely PacochaOct 26, 2025, 4:46 AM
2/5The BOPIS pickup was a disaster. Hour-long wait at the store.05225573Order arrived damagedMr. Luke LakinGarth DooleyJul 19, 2025, 8:03 AM
4/5Got there in the end. The chat went in circles for a bit.56125748Foundation match helpMr. Luke LakinMr. Eliza Gerhold IVJul 18, 2025, 6:44 PM
5/5Sara helped me build a gift bundle for my mom's birthday. So sweet.92620709App crashes at checkoutMr. Luke LakinFaith HilllJun 21, 2025, 7:27 AM
7/11Generally good. A few things could be better but no complaints.82112303Shipping cost questionMr. Luke LakinVilma GusikowskiJun 11, 2025, 6:39 PM
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Properties

Customer
Name
Mr. Luke Lakin
Email
wm19@gmail.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
14,691
Lifetime spend
—
Last purchase
May 16, 2026
Skin tone
tan
Foundation shade
—
Skin concerns
anti-aging
Allergies / restrictions
fragrance-free, sulfate-free
Favorite brands
Estée Lauder
YTD spend
2,396
App installed
Yes
App last opened
May 4, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
78
Total orders
10
Preferred category
makeup
Tickets
Tickets
36
Last seen
Apr 21, 2026
Responses
Avg rating
5.86