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CustomersHelga Wiza V

Helga Wiza V

boris_hermiston@hotmail.com
Tickets45Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.37987138Allergic reaction concernHelga Wiza VSteve O'ConnerApr 16, 2026, 6:13 PM
3/5Fine. The agent was friendly but seemed unsure of the answer.90688165Wholesale order questionHelga Wiza VEula McKenzieJan 9, 2026, 10:17 PM
5/5Returned three items from one order with one label. Brilliant.89054295Missing items in shipmentHelga Wiza VKatrina JohnsJan 5, 2026, 9:38 AM
3/5The chat agent was clearly juggling other conversations. Felt impersonal.06993896App crashes at checkoutHelga Wiza VChaz RennerDec 28, 2025, 5:11 AM
4/11Pricing has crept up and the value isn't there anymore.99971557Loyalty points not postingHelga Wiza VKatrina JohnsSep 11, 2025, 9:32 PM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.04757059App login problemHelga Wiza VYazmin JastAug 31, 2025, 11:35 AM
5/5One chat message, one click, refund processed.11074680BOPIS order cancelled at storeHelga Wiza VDarryl JacobiAug 31, 2025, 1:30 AM
1/5Three weeks, four agents, still no refund.00845971Price match requestHelga Wiza VYazmin JastJun 22, 2025, 11:04 PM
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Properties

Customer
Name
Helga Wiza V
Email
boris_hermiston@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
—
Loyalty points
1,018
Lifetime spend
225
Last purchase
Apr 22, 2026
Skin tone
deep
Foundation shade
31P
Skin concerns
hyperpigmentation, dryness, fine-lines
Allergies / restrictions
fragrance-free, sulfate-free
Favorite brands
Olaplex, Maison Margiela, Tatcha, Rare Beauty
YTD spend
—
App installed
—
App last opened
—
Email subscribed
Yes
Marketing segment
—
Last purchase amount
95
Total orders
—
Preferred category
makeup
Tickets
Tickets
45
Last seen
May 8, 2026
Responses
Avg rating
3.88