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CustomersNikolas Terry

Nikolas Terry

camille.gottlieb42@hotmail.com
Tickets39Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
3/5It was fine. Took longer than it should have but eventually got my refund.75116111Gift card balance questionNikolas TerryMr. Skyla TrantowApr 30, 2026, 1:24 AM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.24491639Loyalty points not postingNikolas TerryTommy KuvalisApr 14, 2026, 7:00 PM
10/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.99435988Foundation match helpNikolas TerryJulie HodkiewiczMar 18, 2026, 3:41 AM
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.24661249Price match requestNikolas TerryAmely PacochaNov 5, 2025, 12:07 PM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.39430543App crashes at checkoutNikolas TerryLeonard Waters-HowellOct 30, 2025, 4:21 AM
4/5Nice intro. The routine builder felt rushed.51233816Item authenticity concernNikolas TerryMr. Eliza Gerhold IVSep 2, 2025, 12:44 AM
9/11Bloom is my go-to for skincare. Wouldn't shop anywhere else.28002221Return after 30-day windowNikolas TerryMiss Amber Hintz Sr.Aug 1, 2025, 11:39 AM
4/5Pleasant experience. App is great, website still a bit clunky on mobile.76988913Cancel subscription / Auto-replenishNikolas TerryMr. Skyla TrantowJul 22, 2025, 2:35 AM
1/11Had a terrible refund experience. Would steer friends elsewhere.28764180App login problemNikolas TerryFaith HilllJun 30, 2025, 11:39 PM
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Properties

Customer
Name
Nikolas Terry
Email
camille.gottlieb42@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
dry
Loyalty points
5,106
Lifetime spend
6,891
Last purchase
—
Skin tone
rich
Foundation shade
29N
Skin concerns
—
Allergies / restrictions
paraben-free, fragrance-free
Favorite brands
Drunk Elephant, Living Proof, Tatcha
YTD spend
630
App installed
Yes
App last opened
May 7, 2026
Email subscribed
—
Marketing segment
advocate
Last purchase amount
—
Total orders
6
Preferred category
—
Tickets
Tickets
39
Last seen
May 16, 2026
Responses
Avg rating
5.11