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CustomersPayton Crist

Payton Crist

johnathan_luettgen@hotmail.com
Tickets41Responses12
Showing 1 - 12 of 12
Rating
Comment
Ticket
Customer
Team member
Responded
10/11The selection, the service, the app — all top tier.60925278Where is my order?Payton CristMr. Eliza Gerhold IVApr 3, 2026, 5:33 PM
3/5It worked out. Wish I hadn't had to explain my return policy back to them.59071742Loyalty points not postingPayton CristMiss Amber Hintz Sr.Mar 11, 2026, 9:00 AM
4/5Helpful enough. Took longer than I expected for a simple address change.69345514Discount code not workingPayton CristDr. Mandy McLaughlinMar 11, 2026, 5:36 AM
5/5Stop discontinuing products my routine depends on.25992399Missing samples in orderPayton CristTommy KuvalisJan 10, 2026, 10:07 AM
2/5Smaller sample sizes that aren't single-use.79583645Wholesale order questionPayton CristChaz RennerDec 22, 2025, 11:30 AM
3/5Three chats, two different answers, finally got resolved.59420272Address change after shippingPayton CristMr. Eliza Gerhold IVDec 18, 2025, 5:09 PM
3/5Improve the BOPIS experience in stores.48697909Klarna / Afterpay split issuePayton CristGarth DooleyDec 2, 2025, 7:21 PM
5/5Returned three items from one order with one label. Brilliant.79235823Question about product ingredientsPayton CristChaz RennerNov 11, 2025, 4:26 AM
9/11Bloom understands what a beauty customer actually wants.74755777BOPIS pickup not readyPayton CristLily RaynorNov 9, 2025, 8:56 AM
5/5More inclusive shade ranges would be huge.82529727Address change after shippingPayton CristMr. Skyla TrantowAug 29, 2025, 7:14 PM
10/11Bloom understands what a beauty customer actually wants.52748509Lost package follow-upPayton CristMr. Skyla TrantowAug 25, 2025, 2:25 AM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.98390565Price match requestPayton CristDarryl JacobiAug 10, 2025, 11:38 AM
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Properties

Customer
Name
Payton Crist
Email
johnathan_luettgen@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
9,592
Lifetime spend
132
Last purchase
Feb 22, 2026
Skin tone
medium
Foundation shade
16N
Skin concerns
dryness, dullness, uneven-texture
Allergies / restrictions
nickel-allergy
Favorite brands
Fenty Beauty, Glossier, Estée Lauder, Olaplex
YTD spend
2,771
App installed
—
App last opened
May 1, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
480
Total orders
—
Preferred category
skincare
Tickets
Tickets
41
Last seen
May 22, 2026
Responses
Avg rating
5.33