Payton Crist
johnathan_luettgen@hotmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 60866038 | Address change after shipping | Open | High | — | gift-card | - | —Skipped | — | — | — | May 22, 2026 | - | |||
| 00097023 | Loyalty points not posting | Closed | Normal | — | Chat | returns | 12h | ○Sent, no reply | — | — | — | May 1, 2026 | May 4, 2026 | ||
| 25909125 | Allergic reaction concern | Closed | High | — | fragranceinfluencer | 16h | ○Sent, no reply | — | — | — | Apr 30, 2026 | May 3, 2026 | |||
| 77931966 | Cancel subscription / Auto-replenish | Open | Low | — | bopis | - | —Skipped | — | — | — | Apr 30, 2026 | - | |||
| 25660990 | Store experience feedback | Solved | Low | — | bopisshippingvip | 6h | ○Sent, no reply | — | — | — | Apr 18, 2026 | - | |||
| 56027889 | Item authenticity concern | Solved | Normal | — | wholesaledamagedsamples | 6h | ○Sent, no reply | — | — | — | Apr 13, 2026 | - | |||
| 59944181 | Order arrived damaged | Pending | Normal | — | refund | - | —Skipped | — | — | — | Apr 10, 2026 | - | |||
| 98532274 | Pro discount enrollment | Solved | Normal | — | influencer | 1d 13h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |||
| 62325117 | Store experience feedback | Pending | Normal | — | samplesreturnsgift-card | - | —Skipped | — | — | — | Apr 6, 2026 | - | |||
| 87404108 | Price match request | Closed | Normal | — | samples | 4h | ○Sent, no reply | — | — | — | Apr 3, 2026 | Apr 9, 2026 | |||
| 60925278 | Where is my order? | Solved | Normal | — | Chat | refundshade-matchinfluencer | 1h | ●Responded | 10/11 | — | — | Apr 3, 2026 | - | ||
| 59071742 | Loyalty points not posting | Closed | Low | — | bopiswholesale | 6h | ●Responded | 3/5 | — | — | Mar 10, 2026 | Mar 11, 2026 | |||
| 69345514 | Discount code not working | Solved | Normal | — | Chat | — | 4h | ●Responded | 4/5 | — | — | Mar 9, 2026 | - | ||
| 32861736 | Pro discount enrollment | Pending | Low | — | Chat | influencerdamaged | - | —Skipped | — | — | — | Jan 19, 2026 | - | ||
| 25992399 | Missing samples in order | Closed | Normal | — | wholesale | 6h | ●Responded | 5/5 | — | — | Jan 8, 2026 | Jan 15, 2026 | |||
| 20219434 | Lost package follow-up | Solved | Normal | — | viprefundloyalty | 12h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |||
| 79583645 | Wholesale order question | Closed | Normal | — | Chat | gift-cardinfluencer | 2d 3h | ●Responded | 2/5 | — | — | Dec 18, 2025 | Dec 24, 2025 | ||
| 59420272 | Address change after shipping | Solved | Normal | — | app | 2h | ●Responded | 3/5 | — | — | Dec 17, 2025 | - | |||
| 29468379 | Birthday gift not received | Open | Normal | — | Phone | wholesaleshipping | - | —Skipped | — | — | — | Dec 12, 2025 | - | ||
| 16583046 | Pro discount enrollment | Pending | Normal | — | fragrancesamples | - | —Skipped | — | — | — | Dec 9, 2025 | - | |||
| 01080269 | Address change after shipping | Solved | Normal | — | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | ||
| 48697909 | Klarna / Afterpay split issue | Closed | Normal | — | wholesaleshade-matchloyalty | 2d 15h | ●Responded | 3/5 | — | — | Nov 28, 2025 | Dec 3, 2025 | |||
| 85492303 | Foundation match help | Solved | Normal | — | samples | 1h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |||
| 79235823 | Question about product ingredients | Solved | Normal | — | Chat | wholesalevipinfluencer | 5h | ●Responded | 5/5 | — | — | Nov 10, 2025 | - | ||
| 74755777 | BOPIS pickup not ready | Solved | Normal | — | influencergift-card | 5h | ●Responded | 9/11 | — | — | Nov 8, 2025 | - | |||
| 04062967 | Missing items in shipment | Open | Normal | — | — | - | —Skipped | — | — | — | Oct 27, 2025 | - | |||
| 16933982 | Where is my order? | Pending | Normal | — | — | - | —Skipped | — | — | — | Oct 6, 2025 | - | |||
| 42762535 | Store experience feedback | Solved | Normal | — | loyaltygift-cardvip | 1h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | |||
| 49611048 | BOPIS order cancelled at store | Solved | Normal | — | Chat | bopisdamagedgift-card | 2h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - | ||
| 50073692 | Restock alert for backorder | Open | High | — | shippingvipgift-card | - | —Skipped | — | — | — | Sep 5, 2025 | - | |||
| 04936552 | Missing items in shipment | Solved | Normal | — | Phone | loyalty | 4h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | ||
| 50267183 | Foundation match help | Solved | Normal | — | Chat | damaged | 2d 7h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | ||
| 82529727 | Address change after shipping | Solved | Normal | — | damagedloyalty | 6h | ●Responded | 5/5 | — | — | Aug 28, 2025 | - | |||
| 06801444 | Cancel order request | Pending | High | — | returns | - | —Skipped | — | — | — | Aug 28, 2025 | - | |||
| 50006160 | App crashes at checkout | Solved | Normal | — | — | 1h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |||
| 52748509 | Lost package follow-up | Solved | Low | — | samples | 19h | ●Responded | 10/11 | — | — | Aug 22, 2025 | - | |||
| 98390565 | Price match request | Solved | High | — | wholesale | 2h | ●Responded | 5/5 | — | — | Aug 8, 2025 | - | |||
| 67012440 | Birthday gift not received | Pending | Normal | — | influencerloyalty | - | —Skipped | — | — | — | Aug 7, 2025 | - | |||
| 02583538 | Missing items in shipment | Closed | High | — | Chat | samples | 21h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | ||
| 92467819 | Item authenticity concern | Solved | Normal | — | Chat | — | 15h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | ||
| 56901801 | Birthday gift not received | Open | Low | — | Chat | wholesale | - | —Skipped | — | — | — | Jun 13, 2025 | - |