Deondre Rosenbaum
jay.schaefer@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 36847346Refund not received | Apr 2, 2026, 9:04 PM | ||
| 10/11 | Big fan. Their customer service has saved me more than once. | 31965510Return after 30-day window | Feb 13, 2026, 6:19 AM | ||
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 89059217Foundation match help | Jan 10, 2026, 11:37 AM | ||
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 16982378Pro discount enrollment | Jan 9, 2026, 12:12 AM | ||
| 3/5 | The app return flow kept timing out, had to chat in to finish it. | 39229183Wholesale order question | Dec 2, 2025, 10:09 PM | ||
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 34722142Refund not received | Nov 16, 2025, 2:28 AM | ||
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 44435688Discount code not working | Sep 9, 2025, 11:18 AM | ||
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 29837578Allergic reaction concern | Jul 6, 2025, 2:21 PM | ||
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 77645399BOPIS order cancelled at store | Jun 12, 2025, 12:13 PM |