Deondre Rosenbaum
jay.schaefer@hotmail.com
Showing 1 - 37 of 37
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 05947435 | Pro discount enrollment | Solved | High | Deondre Rosenbaum | — |  Vilma Gusikowski | Chat | bopisgift-cardreturns | 1h | ○Sent, no reply | — | — | — | May 17, 2026 | - |
| 90506476 | Wrong shade sent | Pending | Low | Deondre Rosenbaum | — |  Mr. Lonie Hudson | returnsshade-matchsamples | - | —Skipped | — | — | — | May 9, 2026 | - | |
| 90933767 | Missing items in shipment | Closed | Normal | Deondre Rosenbaum | — | Mr. Lonie Hudson | Social | loyaltyreturns | 2h | ⊘Not fired | — | — | — | Apr 29, 2026 | May 6, 2026 |
| 37373728 | Cancel order request | Solved | Normal | Deondre Rosenbaum | — |  Mr. Eliza Gerhold IV | app | 2d | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 44126356 | Price match request | Closed | Normal | Deondre Rosenbaum | — |  Kip Schroeder IV | — | 6h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 18, 2026 | |
| 05278461 | BOPIS order cancelled at store | Solved | Normal | Deondre Rosenbaum | — |  Yazmin Jast | Chat | fragrance | 7h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - |
| 93694318 | Where is my order? | Open | Normal | Deondre Rosenbaum | — |  Oscar O'Hara | Chat | refund | - | —Skipped | — | — | — | Apr 8, 2026 | - |
| 36847346 | Refund not received | Solved | Normal | Deondre Rosenbaum | — |  Miss Amber Hintz Sr. | Chat | — | 21h | ●Responded | 4/5 | — | — | Mar 31, 2026 | - |
| 26657446 | BOPIS order cancelled at store | Open | Normal | Deondre Rosenbaum | — |  Katrina Johns | gift-card | - | —Skipped | — | — | — | Mar 26, 2026 | - | |
| 56234440 | App login problem | Solved | Normal | Deondre Rosenbaum | — | Katrina Johns | shippingdamaged | 1h | ○Sent, no reply | — | — | — | Mar 9, 2026 | - | |
| 67639593 | Birthday gift not received | Solved | High | Deondre Rosenbaum | — |  Julie Hodkiewicz | Chat | shipping | 22h | ⊘Not fired | — | — | — | Mar 8, 2026 | - |
| 00641413 | Missing items in shipment | Solved | Normal | Deondre Rosenbaum | — |  Mr. Skyla Trantow | Chat | loyalty | 21h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - |
| 31965510 | Return after 30-day window | Solved | Normal | Deondre Rosenbaum | — |  Faith Hilll | Chat | — | 6h | ●Responded | 10/11 | — | — | Feb 12, 2026 | - |
| 21000953 | Missing items in shipment | Closed | Normal | Deondre Rosenbaum | — |  Steve O'Conner | Chat | vipsamples | 3h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 6, 2026 |
| 10695382 | Pro discount enrollment | Closed | Normal | Deondre Rosenbaum | — |  Eula McKenzie | — | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | Feb 1, 2026 | |
| 84612284 | Return after 30-day window | Solved | Low | Deondre Rosenbaum | — |  Tommy Kuvalis | Phone | gift-card | 3h | ⊘Not fired | — | — | — | Jan 27, 2026 | - |
| 16982378 | Pro discount enrollment | Solved | High | Deondre Rosenbaum | — | Katrina Johns | Phone | refundreturns | 6h | ●Responded | 2/5 | — | — | Jan 8, 2026 | - |
| 89059217 | Foundation match help | Closed | Normal | Deondre Rosenbaum | — | Steve O'Conner | damagedapp | 2d 4h | ●Responded | 4/5 | — | — | Jan 7, 2026 | Jan 16, 2026 | |
| 90795744 | Cancel subscription / Auto-replenish | Solved | Normal | Deondre Rosenbaum | — | Mr. Lonie Hudson | Phone | influencerappdamaged | 3h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - |
| 46398385 | Order arrived damaged | Solved | Normal | Deondre Rosenbaum | — |  Leonard Waters-Howell | Chat | app | 5d 7h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - |
| 39229183 | Wholesale order question | Closed | Normal | Deondre Rosenbaum | — | Yazmin Jast | Chat | damaged | 5h | ●Responded | 3/5 | — | — | Dec 1, 2025 | Dec 2, 2025 |
| 03254566 | Birthday gift not received | Solved | Normal | Deondre Rosenbaum | — | Faith Hilll | Chat | fragrance | 1h | ○Sent, no reply | — | — | — | Nov 21, 2025 | - |
| 34722142 | Refund not received | Solved | Normal | Deondre Rosenbaum | — | Leonard Waters-Howell | Chat | — | 6h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - |
| 25052505 | Discount code not working | Solved | High | Deondre Rosenbaum | — | Oscar O'Hara | Chat | returnsinfluencerfragrance | 2h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - |
| 68908300 | Gift card balance question | Solved | Normal | Deondre Rosenbaum | — | Miss Amber Hintz Sr. | bopisreturnsfragrance | 2d 4h | ⊘Not fired | — | — | — | Nov 8, 2025 | - | |
| 53386911 | Price match request | Open | Low | Deondre Rosenbaum | — |  Lily Raynor | Chat | shade-match | - | —Skipped | — | — | — | Oct 13, 2025 | - |
| 72544133 | Refund not received | Solved | Normal | Deondre Rosenbaum | — |  Chaz Renner | vipgift-card | 9h | ○Sent, no reply | — | — | — | Oct 8, 2025 | - | |
| 15462900 | Question about product ingredients | Open | Normal | Deondre Rosenbaum | — |  Garth Dooley | — | - | —Skipped | — | — | — | Sep 15, 2025 | - | |
| 44435688 | Discount code not working | Closed | Normal | Deondre Rosenbaum | — |  Amely Pacocha | Chat | shipping | 2d 23h | ●Responded | 4/5 | — | — | Sep 5, 2025 | Sep 12, 2025 |
| 93345377 | Wrong shade sent | Closed | Normal | Deondre Rosenbaum | — | Oscar O'Hara | Chat | shipping | 3h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 24, 2025 |
| 09670881 | Loyalty points not posting | Solved | Normal | Deondre Rosenbaum | — | Julie Hodkiewicz | — | 8h | ○Sent, no reply | — | — | — | Aug 17, 2025 | - | |
| 90259168 | Address change after shipping | Solved | Normal | Deondre Rosenbaum | — | Amely Pacocha | shipping | 9h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |
| 37912877 | Birthday gift not received | Open | Normal | Deondre Rosenbaum | — | Lily Raynor | returnsvipfragrance | - | —Skipped | — | — | — | Aug 4, 2025 | - | |
| 76854918 | Birthday gift not received | Solved | High | Deondre Rosenbaum | — | Mr. Eliza Gerhold IV | Phone | samplesshipping | 1d | ○Sent, no reply | — | — | — | Jul 24, 2025 | - |
| 29837578 | Allergic reaction concern | Solved | Normal | Deondre Rosenbaum | — | Yazmin Jast | Chat | shade-matchinfluencer | 1h | ●Responded | 10/11 | — | — | Jul 4, 2025 | - |
| 77645399 | BOPIS order cancelled at store | Closed | Urgent | Deondre Rosenbaum | — |  Dr. Mandy McLaughlin | — | 4h | ●Responded | 10/11 | — | — | Jun 10, 2025 | Jun 15, 2025 | |
| 30460474 | Store experience feedback | Solved | High | Deondre Rosenbaum | — | Julie Hodkiewicz | samplesappwholesale | 1d 16h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |