Stanford White
noemy78@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 53771942Item authenticity concern | Stanford White |  Faith Hilll | Jan 29, 2026, 3:45 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 91311579Wrong shade sent | Stanford White |  Lily Raynor | Jan 14, 2026, 10:12 AM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 88009235Discount code not working | Stanford White |  Steve O'Conner | Dec 23, 2025, 7:26 AM |
| 1/5 | I waited 45 minutes in chat queue just to be told they'd email me. | 24436037App crashes at checkout | Stanford White |  Julie Hodkiewicz | Sep 29, 2025, 6:51 PM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 08741783Loyalty points not posting | Stanford White |  Tommy Kuvalis | Aug 30, 2025, 2:20 PM |
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 39215728Wholesale order question | Stanford White | Lily Raynor | Jul 21, 2025, 8:27 AM |
| 1/5 | Lost over 200 dollars worth of points after a system migration and they won't restore them. | 59759154Order arrived damaged | Stanford White |  Amely Pacocha | Jun 29, 2025, 10:21 AM |
| 1/5 | Lost my package, refused to refund or reship. I'm done with this brand. | 98874516Question about product ingredients | Stanford White | Steve O'Conner | Jun 14, 2025, 5:58 AM |
| 5/5 | Got my Insider perks set up in under a minute. | 56328929Gift card balance question | Stanford White | Amely Pacocha | Jun 9, 2025, 4:48 PM |