Stanford White
noemy78@hotmail.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 76984204 | Address change after shipping | Closed | High | — | bopis | 1h | ○Sent, no reply | — | — | — | May 13, 2026 | May 20, 2026 | |||
| 28416469 | Where is my order? | Solved | Normal | — | Social | loyalty | 16h | ⊘Not fired | — | — | — | May 7, 2026 | - | ||
| 69300283 | BOPIS order cancelled at store | Closed | Normal | — | Phone | refund | 3d 20h | ⊘Not fired | — | — | — | Apr 17, 2026 | Apr 23, 2026 | ||
| 70973964 | App crashes at checkout | Open | Normal | — | Chat | shade-matchsamplesapp | - | —Skipped | — | — | — | Mar 20, 2026 | - | ||
| 22535613 | Address change after shipping | Solved | Normal | — | Social | — | 7h | ⊘Not fired | — | — | — | Feb 27, 2026 | - | ||
| 98461916 | Insider tier issue | Open | Normal | — | — | - | —Skipped | — | — | — | Feb 21, 2026 | - | |||
| 41367067 | Wholesale order question | Solved | Normal | — | Social | vipshippinginfluencer | 2h | ⊘Not fired | — | — | — | Feb 8, 2026 | - | ||
| 97501203 | Influencer code not working | Closed | Low | — | Chat | bopisshade-match | 5h | ○Sent, no reply | — | — | — | Feb 6, 2026 | Feb 11, 2026 | ||
| 81178500 | Discount code not working | Solved | Normal | — | — | 3h | ⊘Not fired | — | — | — | Jan 31, 2026 | - | |||
| 53771942 | Item authenticity concern | Solved | Normal | — | Phone | — | 10h | ●Responded | 5/5 | — | — | Jan 28, 2026 | - | ||
| 04305959 | Missing items in shipment | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 28, 2026 | - | ||
| 91311579 | Wrong shade sent | Solved | Normal | — | loyaltyrefund | 4h | ●Responded | 5/5 | — | — | Jan 13, 2026 | - | |||
| 56939587 | Allergic reaction concern | Solved | Low | — | shade-matchvipsamples | 1d | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |||
| 67253274 | Birthday gift not received | Closed | Normal | — | Phone | returnsfragrance | 2d 15h | ○Sent, no reply | — | — | — | Dec 29, 2025 | Jan 8, 2026 | ||
| 88009235 | Discount code not working | Closed | Normal | — | Chat | bopisfragrancedamaged | 1d 8h | ●Responded | 3/5 | — | — | Dec 21, 2025 | Dec 25, 2025 | ||
| 35538611 | Item authenticity concern | Closed | High | — | samplesdamaged | 11h | ○Sent, no reply | — | — | — | Dec 14, 2025 | Dec 20, 2025 | |||
| 63747786 | Shipping cost question | Solved | Low | — | samples | 1d 22h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |||
| 99694643 | Store experience feedback | Solved | Low | — | Phone | bopis | 9h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | ||
| 51247851 | App crashes at checkout | Solved | Normal | — | Chat | gift-card | 5h | ○Sent, no reply | — | — | — | Oct 27, 2025 | - | ||
| 38758131 | BOPIS order cancelled at store | Solved | Normal | — | Chat | — | 7h | ○Sent, no reply | — | — | — | Oct 23, 2025 | - | ||
| 13048885 | Cancel order request | Closed | Normal | — | Chat | returnsbopis | 2d 16h | ○Sent, no reply | — | — | — | Oct 20, 2025 | Oct 27, 2025 | ||
| 05685671 | Insider tier issue | Solved | Low | — | Chat | fragrancereturnsdamaged | 1h | ⊘Not fired | — | — | — | Oct 14, 2025 | - | ||
| 67523488 | Missing samples in order | Solved | Low | — | loyaltyshippingvip | 3d 6h | ⊘Not fired | — | — | — | Oct 5, 2025 | - | |||
| 24436037 | App crashes at checkout | Solved | Normal | — | Phone | — | 1d | ●Responded | 1/5 | — | — | Sep 27, 2025 | - | ||
| 23556065 | Foundation match help | Solved | Low | — | Social | gift-cardapp | 3h | ⊘Not fired | — | — | — | Sep 26, 2025 | - | ||
| 77047368 | Shipping cost question | Solved | Low | — | Chat | gift-card | 1d | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | ||
| 15517285 | BOPIS order cancelled at store | Solved | High | — | — | 1d 16h | ○Sent, no reply | — | — | — | Sep 18, 2025 | - | |||
| 08741783 | Loyalty points not posting | Closed | Normal | — | refundsamples | 5h | ●Responded | 4/5 | — | — | Aug 28, 2025 | Aug 30, 2025 | |||
| 94622892 | Gift card balance question | Closed | Normal | — | Chat | fragrancesamples | 11h | ○Sent, no reply | — | — | — | Aug 27, 2025 | Sep 3, 2025 | ||
| 59348711 | Where is my order? | Closed | Low | — | app | 7h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 26, 2025 | |||
| 33602646 | Where is my order? | Solved | Normal | — | Phone | bopisreturns | 3h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | ||
| 39215728 | Wholesale order question | Solved | Urgent | — | loyalty | 2h | ●Responded | 2/5 | — | — | Jul 20, 2025 | - | |||
| 45710104 | Restock alert for backorder | Solved | Normal | — | influencerdamagedgift-card | 11h | ⊘Not fired | — | — | — | Jul 18, 2025 | - | |||
| 60271543 | Item authenticity concern | Solved | Low | — | Chat | — | 16h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | ||
| 47882485 | Gift card balance question | Closed | Low | — | — | 15h | ○Sent, no reply | — | — | — | Jul 4, 2025 | Jul 12, 2025 | |||
| 59759154 | Order arrived damaged | Closed | High | — | bopisappsamples | 19h | ●Responded | 1/5 | — | — | Jun 27, 2025 | Jul 1, 2025 | |||
| 23012306 | Discount code not working | Solved | Normal | — | sampleswholesalereturns | 2d 23h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |||
| 98874516 | Question about product ingredients | Solved | Low | — | Chat | — | 17h | ●Responded | 1/5 | — | — | Jun 12, 2025 | - | ||
| 56328929 | Gift card balance question | Closed | Normal | — | — | 13h | ●Responded | 5/5 | — | — | Jun 8, 2025 | Jun 15, 2025 | |||
| 27095114 | Where is my order? | Pending | Normal | — | shade-match | - | —Skipped | — | — | — | Jun 5, 2025 | - | |||
| 61490548 | BOPIS order cancelled at store | Solved | Low | — | refundwholesale | 1d 3h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - | |||
| 57753221 | Cancel subscription / Auto-replenish | Solved | Normal | — | bopisfragrance | 7h | ○Sent, no reply | — | — | — | May 28, 2025 | - |