Sean Farrell Sr.
roy_welch@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 88907233Loyalty points not posting | Sean Farrell Sr. |  Mr. Cade Senger | Apr 11, 2026, 5:22 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 85704457Item authenticity concern | Sean Farrell Sr. |  Julie Hodkiewicz | Feb 20, 2026, 9:43 AM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 34355124Influencer code not working | Sean Farrell Sr. |  Mr. Skyla Trantow | Dec 21, 2025, 9:23 AM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 98647096Return after 30-day window | Sean Farrell Sr. |  Darryl Jacobi | Dec 18, 2025, 7:55 PM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 06647534Birthday gift not received | Sean Farrell Sr. |  Katrina Johns | Nov 17, 2025, 8:55 PM |
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 23400027Insider tier issue | Sean Farrell Sr. |  Leonard Waters-Howell | Oct 14, 2025, 12:52 PM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 99980573Birthday gift not received | Sean Farrell Sr. |  Kaela Friesen | Sep 18, 2025, 11:47 AM |
| 1/5 | Discount code didn't work, agent blamed me for entering it wrong. It was their typo. | 01853933Address change after shipping | Sean Farrell Sr. |  Tommy Kuvalis | Jul 16, 2025, 5:46 AM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 39698370Wholesale order question | Sean Farrell Sr. |  Chaz Renner | May 24, 2025, 9:37 AM |