Sean Farrell Sr.
roy_welch@hotmail.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 60593012 | Price match request | Solved | Normal | Sean Farrell Sr. | — |  Miss Amber Hintz Sr. | — | 2h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |
| 54326121 | Allergic reaction concern | Closed | High | Sean Farrell Sr. | — |  Mr. Lonie Hudson | shade-matchappvip | 19h | ○Sent, no reply | — | — | — | Apr 15, 2026 | Apr 18, 2026 | |
| 88907233 | Loyalty points not posting | Solved | Normal | Sean Farrell Sr. | — |  Mr. Cade Senger | Chat | — | 14h | ●Responded | 5/5 | — | — | Apr 10, 2026 | - |
| 97817442 | BOPIS pickup not ready | Solved | Urgent | Sean Farrell Sr. | — |  Leonard Waters-Howell | Social | influencerbopisreturns | 16h | ⊘Not fired | — | — | — | Apr 9, 2026 | - |
| 22852832 | Wholesale order question | Open | Normal | Sean Farrell Sr. | — |  Chaz Renner | — | - | —Skipped | — | — | — | Mar 31, 2026 | - | |
| 59069040 | Missing samples in order | Solved | Normal | Sean Farrell Sr. | — |  Kaela Friesen | appvipsamples | 2h | ○Sent, no reply | — | — | — | Mar 15, 2026 | - | |
| 82474175 | App login problem | Pending | High | Sean Farrell Sr. | — |  Oscar O'Hara | Chat | influencer | - | —Skipped | — | — | — | Mar 9, 2026 | - |
| 96159169 | Shipping cost question | Solved | Normal | Sean Farrell Sr. | — |  Faith Hilll | Social | bopisvipwholesale | 5d 6h | ⊘Not fired | — | — | — | Mar 4, 2026 | - |
| 85704457 | Item authenticity concern | Solved | Low | Sean Farrell Sr. | — |  Julie Hodkiewicz | Chat | bopisgift-carddamaged | 21h | ●Responded | 4/5 | — | — | Feb 18, 2026 | - |
| 85931448 | Pro discount enrollment | Solved | Normal | Sean Farrell Sr. | — |  Jacklyn Dare | shade-matchfragrance | 2h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | |
| 91605020 | App login problem | Solved | High | Sean Farrell Sr. | — |  Amely Pacocha | Chat | gift-cardbopisvip | 18h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - |
| 34355124 | Influencer code not working | Solved | Normal | Sean Farrell Sr. | — |  Mr. Skyla Trantow | shippinginfluencervip | 2h | ●Responded | 3/5 | — | — | Dec 20, 2025 | - | |
| 98647096 | Return after 30-day window | Solved | Normal | Sean Farrell Sr. | — |  Darryl Jacobi | Chat | samplesshade-match | 3h | ●Responded | 5/5 | — | — | Dec 17, 2025 | - |
| 06647534 | Birthday gift not received | Closed | Low | Sean Farrell Sr. | — |  Katrina Johns | Phone | influencerdamaged | 4h | ●Responded | 10/11 | — | — | Nov 17, 2025 | Nov 22, 2025 |
| 16856896 | Missing items in shipment | Open | Low | Sean Farrell Sr. | — |  Lily Raynor | bopiswholesale | - | —Skipped | — | — | — | Oct 26, 2025 | - | |
| 23400027 | Insider tier issue | Closed | Normal | Sean Farrell Sr. | — | Leonard Waters-Howell | Chat | vip | 1h | ●Responded | 5/5 | — | — | Oct 13, 2025 | Oct 20, 2025 |
| 42950076 | Order arrived damaged | Solved | Normal | Sean Farrell Sr. | — | Kaela Friesen | samplesvip | 2h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 99980573 | Birthday gift not received | Solved | Normal | Sean Farrell Sr. | — | Kaela Friesen | Chat | — | 17h | ●Responded | 5/5 | — | — | Sep 17, 2025 | - |
| 32011838 | Missing items in shipment | Solved | Normal | Sean Farrell Sr. | — | Darryl Jacobi | Chat | influencerloyalty | 9d | ○Sent, no reply | — | — | — | Sep 16, 2025 | - |
| 36351022 | Shipping cost question | Solved | Normal | Sean Farrell Sr. | — | Mr. Lonie Hudson | Chat | refund | 4h | ⊘Not fired | — | — | — | Aug 20, 2025 | - |
| 81388930 | Price match request | Solved | Normal | Sean Farrell Sr. | — | Julie Hodkiewicz | gift-cardwholesaleshade-match | 5d 4h | ○Sent, no reply | — | — | — | Aug 13, 2025 | - | |
| 59729581 | Where is my order? | Solved | Normal | Sean Farrell Sr. | — |  Tommy Kuvalis | wholesalefragrance | 13h | ⊘Not fired | — | — | — | Aug 6, 2025 | - | |
| 68020876 | Missing items in shipment | Solved | Normal | Sean Farrell Sr. | — | Mr. Lonie Hudson | Chat | bopisapp | 2h | ○Sent, no reply | — | — | — | Jul 27, 2025 | - |
| 45199691 | Birthday gift not received | Closed | Normal | Sean Farrell Sr. | — | Leonard Waters-Howell | Social | — | 5h | ⊘Not fired | — | — | — | Jul 26, 2025 | Jul 31, 2025 |
| 44671092 | Missing items in shipment | Solved | Normal | Sean Farrell Sr. | — |  Eula McKenzie | — | 5h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | |
| 04716703 | Where is my order? | Open | Normal | Sean Farrell Sr. | — |  Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 01853933 | Address change after shipping | Solved | Normal | Sean Farrell Sr. | — | Tommy Kuvalis | damagedapp | 6h | ●Responded | 1/5 | — | — | Jul 14, 2025 | - | |
| 83726792 | Shipping cost question | Solved | Normal | Sean Farrell Sr. | — | Jacklyn Dare | fragranceshade-match | 7h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 48389139 | Question about product ingredients | Solved | Normal | Sean Farrell Sr. | — | Mr. Lonie Hudson | shade-matchloyaltyapp | 10h | ⊘Not fired | — | — | — | Jul 3, 2025 | - | |
| 99221420 | App crashes at checkout | Closed | Low | Sean Farrell Sr. | — |  Ignatius Cummerata | Chat | returnsrefund | 7h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 4, 2025 |
| 39698370 | Wholesale order question | Solved | Normal | Sean Farrell Sr. | — | Chaz Renner | Chat | bopisshade-matchgift-card | 5h | ●Responded | 5/5 | — | — | May 23, 2025 | - |