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CustomersJeff Thompson

Jeff Thompson

teresa_harris@hotmail.com
Tickets41Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Felt like I was talking to a script. Same response three times.64656876Klarna / Afterpay split issueJeff ThompsonJulie HodkiewiczMay 3, 2026, 6:16 AM
5/5They reshipped my order overnight after the package was lost. Top tier.15741988Where is my order?Jeff ThompsonKip Schroeder IVMar 19, 2026, 11:04 PM
9/11The Elite tier perks are worth every dollar of lifetime spend.94624436Gift card balance questionJeff ThompsonVilma GusikowskiDec 14, 2025, 9:48 PM
4/5Helpful enough. Took longer than I expected for a simple address change.77445509Influencer code not workingJeff ThompsonSteve O'ConnerOct 27, 2025, 4:39 AM
4/5Easy enough. The shade swap took one extra back-and-forth to confirm.89971472Address change after shippingJeff ThompsonLily RaynorSep 24, 2025, 4:10 AM
4/5Nice intro. The routine builder felt rushed.11852629Allergic reaction concernJeff ThompsonDr. Mandy McLaughlinAug 14, 2025, 2:53 AM
4/11The app is slow and buggy now. Lost trust in the brand.44885218Foundation match helpJeff ThompsonTommy KuvalisJul 5, 2025, 3:54 AM
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Properties

Customer
Name
Jeff Thompson
Email
teresa_harris@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
2,014
Lifetime spend
2,033
Last purchase
Apr 7, 2026
Skin tone
—
Foundation shade
26P
Skin concerns
anti-aging, acne, uneven-texture
Allergies / restrictions
fragrance-free, latex-allergy
Favorite brands
Glossier, Dior
YTD spend
3,563
App installed
Yes
App last opened
Apr 26, 2026
Email subscribed
—
Marketing segment
active
Last purchase amount
38
Total orders
—
Preferred category
—
Tickets
Tickets
41
Last seen
May 12, 2026
Responses
Avg rating
4.57