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CustomersRhea Klein

Rhea Klein

lenny71@yahoo.com
Tickets49Responses9
Showing 1 - 9 of 9
Rating
Comment
Ticket
Customer
Team member
Responded
7/11Decent enough. The app has bugs sometimes.35489793Pro discount enrollmentRhea KleinDr. Mandy McLaughlinMay 4, 2026, 2:58 AM
4/11Customer service made me feel like I was being scammed for filing a return.87475527Missing items in shipmentRhea KleinVilma GusikowskiFeb 10, 2026, 5:37 PM
1/5Insider status was downgraded incorrectly and no one will fix it.05552407Question about product ingredientsRhea KleinTommy KuvalisFeb 4, 2026, 6:37 PM
4/5Got there in the end. The chat went in circles for a bit.49200212Restock alert for backorderRhea KleinVilma GusikowskiJan 2, 2026, 8:05 AM
1/5Took 11 separate interactions to get my Insider tier restored.73464654App login problemRhea KleinSteve O'ConnerNov 3, 2025, 8:40 PM
3/5Just okay. The agent solved the immediate problem but the larger issue is still there.07481608Wholesale order questionRhea KleinIgnatius CummerataOct 26, 2025, 3:28 AM
4/5Got my issue handled. Slightly long wait but the agent more than made up for it.72607727Wholesale order questionRhea KleinKatrina JohnsOct 13, 2025, 2:31 AM
4/5Solved my return, just needed a couple of follow-ups to get there.59200699Loyalty points not postingRhea KleinLeonard Waters-HowellJun 20, 2025, 5:12 AM
5/5Resolved my missing-points issue with one message. So easy.48725654Where is my order?Rhea KleinTommy KuvalisJun 10, 2025, 11:06 AM
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Properties

Customer
Name
Rhea Klein
Email
lenny71@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
14,838
Lifetime spend
338
Last purchase
—
Skin tone
medium
Foundation shade
19C
Skin concerns
—
Allergies / restrictions
nickel-allergy
Favorite brands
Estée Lauder, Kiehl's, Glossier
YTD spend
3,306
App installed
No
App last opened
May 6, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
120
Total orders
2
Preferred category
fragrance
Tickets
Tickets
49
Last seen
May 18, 2026
Responses
Avg rating
3.67