Rhea Klein
lenny71@yahoo.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 86169533 | BOPIS order cancelled at store | Solved | Normal | Rhea Klein | — |  Oscar O'Hara | Chat | wholesaleinfluencer | 1d 4h | ○Sent, no reply | — | — | — | May 18, 2026 | - |
| 57733847 | App crashes at checkout | Solved | Urgent | Rhea Klein | — |  Mr. Lonie Hudson | Phone | apployaltysamples | 6h | ○Sent, no reply | — | — | — | May 13, 2026 | - |
| 04199721 | App login problem | Solved | Normal | Rhea Klein | — |  Faith Hilll | bopis | 8h | ○Sent, no reply | — | — | — | May 10, 2026 | - | |
| 53401302 | Restock alert for backorder | Solved | Normal | Rhea Klein | — |  Mr. Cade Senger | shade-match | 5h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 35489793 | Pro discount enrollment | Solved | Normal | Rhea Klein | — |  Dr. Mandy McLaughlin | vip | 1h | ●Responded | 7/11 | — | — | May 2, 2026 | - | |
| 39483452 | Restock alert for backorder | Closed | Low | Rhea Klein | — |  Amely Pacocha | — | 6h | ○Sent, no reply | — | — | — | Apr 28, 2026 | Apr 29, 2026 | |
| 70894233 | Item authenticity concern | Solved | Normal | Rhea Klein | — | Mr. Cade Senger | loyaltyreturns | 6h | ⊘Not fired | — | — | — | Apr 15, 2026 | - | |
| 30457423 | Birthday gift not received | Closed | Normal | Rhea Klein | — | Oscar O'Hara | wholesale | 21h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 9, 2026 | |
| 69511392 | Refund not received | Solved | Normal | Rhea Klein | — | Mr. Lonie Hudson | vipshipping | 5h | ⊘Not fired | — | — | — | Mar 19, 2026 | - | |
| 83879612 | Store experience feedback | Solved | Normal | Rhea Klein | — |  Julie Hodkiewicz | Chat | bopisvip | 6h | ⊘Not fired | — | — | — | Mar 12, 2026 | - |
| 36859455 | Foundation match help | Closed | Low | Rhea Klein | — |  Steve O'Conner | influencershade-match | 10h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 4, 2026 | |
| 01430473 | Lost package follow-up | Closed | Urgent | Rhea Klein | — |  Kaela Friesen | Social | loyaltyshade-matchinfluencer | 1h | ⊘Not fired | — | — | — | Feb 10, 2026 | Feb 16, 2026 |
| 87475527 | Missing items in shipment | Solved | High | Rhea Klein | — |  Vilma Gusikowski | Chat | vipshippingsamples | 2h | ●Responded | 4/11 | — | — | Feb 9, 2026 | - |
| 05552407 | Question about product ingredients | Closed | Normal | Rhea Klein | — |  Tommy Kuvalis | — | 15h | ●Responded | 1/5 | — | — | Feb 2, 2026 | Feb 6, 2026 | |
| 82309254 | BOPIS order cancelled at store | Solved | Normal | Rhea Klein | — | Faith Hilll | Chat | shade-match | 1h | ○Sent, no reply | — | — | — | Feb 1, 2026 | - |
| 96380476 | Wholesale order question | Solved | Low | Rhea Klein | — | Mr. Lonie Hudson | — | 2d 14h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |
| 05150543 | Return after 30-day window | Solved | High | Rhea Klein | — | Oscar O'Hara | — | 8h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 00547801 | Cancel subscription / Auto-replenish | Solved | Normal | Rhea Klein | — |  Ignatius Cummerata | viployaltybopis | 2h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 95604072 | Insider tier issue | Solved | High | Rhea Klein | — | Mr. Lonie Hudson | Chat | damagedvip | 2d 11h | ⊘Not fired | — | — | — | Jan 6, 2026 | - |
| 49200212 | Restock alert for backorder | Solved | Low | Rhea Klein | — | Vilma Gusikowski | Phone | — | 6h | ●Responded | 4/5 | — | — | Jan 1, 2026 | - |
| 14718933 | Shipping cost question | Solved | Normal | Rhea Klein | — |  Leonard Waters-Howell | — | 2d 7h | ○Sent, no reply | — | — | — | Dec 30, 2025 | - | |
| 04032353 | Discount code not working | Closed | Low | Rhea Klein | — | Vilma Gusikowski | Chat | wholesaleapp | 5h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 26, 2025 |
| 73876035 | Foundation match help | Closed | Normal | Rhea Klein | — |  Jacklyn Dare | — | 1d 7h | ○Sent, no reply | — | — | — | Dec 23, 2025 | Dec 27, 2025 | |
| 98978103 | Item authenticity concern | Closed | High | Rhea Klein | — | Ignatius Cummerata | Chat | appvip | 8h | ○Sent, no reply | — | — | — | Dec 20, 2025 | Dec 23, 2025 |
| 67045953 | Where is my order? | Pending | High | Rhea Klein | — |  Darryl Jacobi | — | - | —Skipped | — | — | — | Dec 19, 2025 | - | |
| 27682600 | Item authenticity concern | Pending | Low | Rhea Klein | — | Mr. Lonie Hudson | vipdamagedgift-card | - | —Skipped | — | — | — | Dec 18, 2025 | - | |
| 19368296 | Return after 30-day window | Solved | Normal | Rhea Klein | — |  Garth Dooley | — | 5h | ○Sent, no reply | — | — | — | Dec 5, 2025 | - | |
| 73930885 | App crashes at checkout | Closed | Normal | Rhea Klein | — | Amely Pacocha | Chat | shippingloyaltyvip | 4h | ○Sent, no reply | — | — | — | Nov 30, 2025 | Dec 5, 2025 |
| 35555235 | Allergic reaction concern | Open | Low | Rhea Klein | — |  Lily Raynor | Chat | shippingvipwholesale | - | —Skipped | — | — | — | Nov 15, 2025 | - |
| 07864312 | Address change after shipping | Pending | Low | Rhea Klein | — | Oscar O'Hara | Chat | loyaltywholesalebopis | - | —Skipped | — | — | — | Nov 6, 2025 | - |
| 73464654 | App login problem | Solved | Normal | Rhea Klein | — | Steve O'Conner | wholesale | 21h | ●Responded | 1/5 | — | — | Nov 1, 2025 | - | |
| 07481608 | Wholesale order question | Solved | Normal | Rhea Klein | — | Ignatius Cummerata | — | 22h | ●Responded | 3/5 | — | — | Oct 23, 2025 | - | |
| 72607727 | Wholesale order question | Solved | Normal | Rhea Klein | — |  Katrina Johns | vipwholesale | 2d 22h | ●Responded | 4/5 | — | — | Oct 9, 2025 | - | |
| 02993081 | Cancel order request | Closed | Low | Rhea Klein | — | Vilma Gusikowski | Chat | shade-matchvipshipping | 13h | ○Sent, no reply | — | — | — | Oct 2, 2025 | Oct 4, 2025 |
| 42682860 | Where is my order? | Closed | High | Rhea Klein | — | Faith Hilll | Chat | shade-matchreturns | 4h | ○Sent, no reply | — | — | — | Sep 22, 2025 | Sep 27, 2025 |
| 15827177 | Loyalty points not posting | Closed | Normal | Rhea Klein | — | Leonard Waters-Howell | Chat | returns | 19h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 25, 2025 |
| 04842843 | Price match request | Solved | Normal | Rhea Klein | — | Darryl Jacobi | Phone | — | 1d 5h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - |
| 58358950 | App login problem | Solved | Low | Rhea Klein | — | Julie Hodkiewicz | bopisgift-cardsamples | 5h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | |
| 44153689 | Gift card balance question | Solved | Normal | Rhea Klein | — |  Chaz Renner | shippingfragrancewholesale | 4h | ○Sent, no reply | — | — | — | Aug 30, 2025 | - | |
| 78077166 | App login problem | Solved | Normal | Rhea Klein | — | Katrina Johns | Phone | vipfragrancebopis | 1h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 17927786 | Cancel subscription / Auto-replenish | Pending | Low | Rhea Klein | — | Tommy Kuvalis | Phone | — | - | —Skipped | — | — | — | Aug 3, 2025 | - |
| 07076576 | App crashes at checkout | Pending | High | Rhea Klein | — |  Eula McKenzie | Chat | samplesrefund | - | —Skipped | — | — | — | Jul 26, 2025 | - |
| 18392400 | Lost package follow-up | Closed | Low | Rhea Klein | — |  Miss Amber Hintz Sr. | bopis | 3h | ○Sent, no reply | — | — | — | Jul 18, 2025 | Jul 25, 2025 | |
| 40985947 | App crashes at checkout | Solved | Normal | Rhea Klein | — | Mr. Cade Senger | Chat | loyalty | 2d 10h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - |
| 72744446 | Price match request | Pending | High | Rhea Klein | — |  Kip Schroeder IV | refundwholesalegift-card | - | —Skipped | — | — | — | Jun 20, 2025 | - | |
| 59200699 | Loyalty points not posting | Closed | Urgent | Rhea Klein | — | Leonard Waters-Howell | gift-card | 2h | ●Responded | 4/5 | — | — | Jun 18, 2025 | Jun 20, 2025 | |
| 90125256 | Cancel subscription / Auto-replenish | Solved | High | Rhea Klein | — |  Yazmin Jast | Chat | influencersamplesloyalty | 20h | ○Sent, no reply | — | — | — | Jun 10, 2025 | - |
| 48725654 | Where is my order? | Solved | Normal | Rhea Klein | — | Tommy Kuvalis | damaged | 4h | ●Responded | 5/5 | — | — | Jun 9, 2025 | - | |
| 29754451 | Wrong shade sent | Pending | Normal | Rhea Klein | — | Steve O'Conner | Chat | — | - | —Skipped | — | — | — | Jun 1, 2025 | - |