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CustomersLauriane Labadie

Lauriane Labadie

brandon25@gmail.com
Tickets31Responses7
Showing 1 - 7 of 7
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Helpful, but the hold music in the phone queue was rough.27802721Missing items in shipmentLauriane LabadieMiss Amber Hintz Sr.May 14, 2026, 12:02 PM
5/5Five stars. Marisol matched my undertone perfectly over a quick chat.71724429App login problemLauriane LabadieKatrina JohnsFeb 9, 2026, 10:56 AM
5/5I want a true virtual Beauty Advisor consultation built in.17141495Wrong shade sentLauriane LabadieVilma GusikowskiOct 17, 2025, 9:36 AM
4/5Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes.51742447Missing items in shipmentLauriane LabadieKip Schroeder IVSep 10, 2025, 6:13 PM
2/5The BOPIS pickup involved waiting, paperwork, and a manager. Way too much.21481771BOPIS pickup not readyLauriane LabadieLily RaynorSep 7, 2025, 4:35 PM
4/5Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised.81988331Klarna / Afterpay split issueLauriane LabadieDr. Mandy McLaughlinAug 31, 2025, 12:29 AM
2/5Reward longtime customers more meaningfully.02805641Order arrived damagedLauriane LabadieJulie HodkiewiczAug 30, 2025, 12:10 PM
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Properties

Customer
Name
Lauriane Labadie
Email
brandon25@gmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
15,091
Lifetime spend
439
Last purchase
Mar 27, 2026
Skin tone
fair
Foundation shade
32W
Skin concerns
acne, hyperpigmentation
Allergies / restrictions
sulfate-free, fragrance-free
Favorite brands
Chanel, Drunk Elephant, Le Labo
YTD spend
3,022
App installed
Yes
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
48
Total orders
3
Preferred category
skincare
Tickets
Tickets
31
Last seen
May 22, 2026
Responses
Avg rating
3.71