Lauriane Labadie
brandon25@gmail.com
Showing 1 - 31 of 31
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50614097 | BOPIS pickup not ready | Pending | High | — | — | - | —Skipped | — | — | — | May 22, 2026 | - | |||
| 27802721 | Missing items in shipment | Solved | Normal | — | fragrancesamples | 4h | ●Responded | 4/5 | — | — | May 13, 2026 | - | |||
| 16330173 | Missing samples in order | Closed | Normal | — | Chat | wholesaledamaged | 1d 19h | ⊘Not fired | — | — | — | May 12, 2026 | May 15, 2026 | ||
| 52495489 | App login problem | Solved | Normal | — | vipappshipping | 8h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |||
| 96030355 | Klarna / Afterpay split issue | Closed | Low | — | damagedfragrance | 14h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 19, 2026 | |||
| 32950571 | Question about product ingredients | Solved | Normal | — | Phone | samples | 9h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | ||
| 77869671 | Loyalty points not posting | Closed | Urgent | — | vip | 2d 22h | ○Sent, no reply | — | — | — | Mar 27, 2026 | Apr 5, 2026 | |||
| 13441487 | Loyalty points not posting | Solved | Normal | — | Chat | samplesinfluencerwholesale | 2d 11h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | ||
| 90919318 | Birthday gift not received | Closed | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Feb 25, 2026 | Feb 26, 2026 | |||
| 71724429 | App login problem | Closed | Normal | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Feb 7, 2026 | Feb 10, 2026 | ||
| 35485700 | Wholesale order question | Solved | High | — | Chat | — | 6h | ⊘Not fired | — | — | — | Feb 6, 2026 | - | ||
| 38591513 | Price match request | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Feb 4, 2026 | - | ||
| 34071876 | Gift card balance question | Solved | Normal | — | — | 2h | ⊘Not fired | — | — | — | Jan 14, 2026 | - | |||
| 63623329 | App login problem | Solved | Normal | — | bopisfragrance | 4d 8h | ○Sent, no reply | — | — | — | Dec 31, 2025 | - | |||
| 29998486 | Price match request | Closed | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 | |||
| 58964399 | Klarna / Afterpay split issue | Solved | Normal | — | loyaltyapp | 21h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |||
| 80872125 | BOPIS order cancelled at store | Solved | Normal | — | Phone | influencer | 2h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | ||
| 17141495 | Wrong shade sent | Solved | Normal | — | — | 11h | ●Responded | 5/5 | — | — | Oct 16, 2025 | - | |||
| 46256418 | Question about product ingredients | Solved | Normal | — | — | 20h | ⊘Not fired | — | — | — | Sep 21, 2025 | - | |||
| 51742447 | Missing items in shipment | Solved | Normal | — | shippingbopis | 3h | ●Responded | 4/5 | — | — | Sep 9, 2025 | - | |||
| 21481771 | BOPIS pickup not ready | Closed | Low | — | Phone | vipdamaged | 21h | ●Responded | 2/5 | — | — | Sep 5, 2025 | Sep 12, 2025 | ||
| 62268556 | Pro discount enrollment | Closed | Normal | — | vip | 23h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 4, 2025 | |||
| 81988331 | Klarna / Afterpay split issue | Solved | Normal | — | influencerwholesaleshade-match | 1h | ●Responded | 4/5 | — | — | Aug 29, 2025 | - | |||
| 02805641 | Order arrived damaged | Solved | Normal | — | bopisinfluencer | 6h | ●Responded | 2/5 | — | — | Aug 28, 2025 | - | |||
| 86595339 | Address change after shipping | Solved | Normal | — | Social | — | 18h | ⊘Not fired | — | — | — | Jul 23, 2025 | - | ||
| 26580546 | Missing samples in order | Closed | Low | — | Chat | shade-matchdamaged | 3h | ○Sent, no reply | — | — | — | Jul 12, 2025 | Jul 15, 2025 | ||
| 47059104 | Pro discount enrollment | Open | Normal | — | Chat | — | - | —Skipped | — | — | — | Jul 8, 2025 | - | ||
| 90044102 | Gift card balance question | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Jun 29, 2025 | - | ||
| 09365024 | Klarna / Afterpay split issue | Solved | Low | — | shipping | 6h | ○Sent, no reply | — | — | — | May 30, 2025 | - | |||
| 00106616 | BOPIS order cancelled at store | Pending | Urgent | — | fragrancevip | - | —Skipped | — | — | — | May 24, 2025 | - | |||
| 36031667 | Address change after shipping | Solved | Normal | — | fragranceapp | 4h | ○Sent, no reply | — | — | — | May 23, 2025 | - |