Lauriane Labadie
brandon25@gmail.com
Showing 1 - 7 of 7
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 27802721Missing items in shipment | May 14, 2026, 12:02 PM | ||
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 71724429App login problem | Feb 9, 2026, 10:56 AM | ||
| 5/5 | I want a true virtual Beauty Advisor consultation built in. | 17141495Wrong shade sent | Oct 17, 2025, 9:36 AM | ||
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 51742447Missing items in shipment | Sep 10, 2025, 6:13 PM | ||
| 2/5 | The BOPIS pickup involved waiting, paperwork, and a manager. Way too much. | 21481771BOPIS pickup not ready | Sep 7, 2025, 4:35 PM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 81988331Klarna / Afterpay split issue | Aug 31, 2025, 12:29 AM | ||
| 2/5 | Reward longtime customers more meaningfully. | 02805641Order arrived damaged | Aug 30, 2025, 12:10 PM |