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CustomersMack Osinski

Mack Osinski

antwan_veum41@hotmail.com
Tickets54Responses6
Showing 1 - 6 of 6
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Solved my return, just needed a couple of follow-ups to get there.14697910Allergic reaction concernMack OsinskiKaela FriesenMar 18, 2026, 6:17 PM
3/5The chat agent was clearly juggling other conversations. Felt impersonal.27210359Klarna / Afterpay split issueMack OsinskiFaith HilllFeb 26, 2026, 8:48 PM
1/11Quality of CS team has dropped. Used to be great.18018884Discount code not workingMack OsinskiAmely PacochaJan 25, 2026, 2:13 AM
4/5Nice agent. Would have been nice to get a small gesture after the order was so delayed.97961025Cancel order requestMack OsinskiDarryl JacobiDec 9, 2025, 1:07 AM
3/5Fine. The welcome bundle was less premium than I expected.48105475Klarna / Afterpay split issueMack OsinskiJacklyn DareAug 27, 2025, 10:53 PM
3/5Slow but eventually got there. Could have been a one-message fix.86226875Wholesale order questionMack OsinskiFaith HilllJul 23, 2025, 6:45 PM
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Properties

Customer
Name
Mack Osinski
Email
antwan_veum41@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
normal
Loyalty points
11,750
Lifetime spend
—
Last purchase
Apr 29, 2026
Skin tone
medium
Foundation shade
33N
Skin concerns
uneven-texture, sensitivity
Allergies / restrictions
—
Favorite brands
Chanel, Tatcha
YTD spend
3,670
App installed
—
App last opened
May 6, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
158
Total orders
13
Preferred category
fragrance
Tickets
Tickets
54
Last seen
May 15, 2026
Responses
Avg rating
3.00