Hallie Feest
timothy86@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 1/5 | Closed my ticket as resolved when nothing was resolved. | 61389694Lost package follow-up | May 9, 2026, 6:19 AM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 02268549Cancel subscription / Auto-replenish | Apr 18, 2026, 5:23 AM | ||
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 21475374Allergic reaction concern | Apr 8, 2026, 8:37 PM | ||
| 5/5 | Two clicks and my Insider tier was restored. Zero friction. | 72770258Influencer code not working | Feb 24, 2026, 5:00 AM | ||
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 38672828Influencer code not working | Jan 27, 2026, 3:30 AM | ||
| 2/5 | Took five days to get a reply. Then they couldn't even help with the return. | 75297518Klarna / Afterpay split issue | Jan 24, 2026, 12:17 PM | ||
| 4/11 | Won't recommend until the basics are fixed. | 25051478Refund not received | Sep 26, 2025, 9:33 PM | ||
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 04790395Lost package follow-up | Aug 28, 2025, 4:36 PM | ||
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 69313687Price match request | Jun 21, 2025, 11:09 AM |