Hallie Feest
timothy86@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 16895299 | Pro discount enrollment | Closed | High | — | Chat | fragrance | 1d | ○Sent, no reply | — | — | — | May 19, 2026 | May 24, 2026 | ||
| 90238545 | Cancel subscription / Auto-replenish | Closed | Low | — | Phone | — | 7d 11h | ○Sent, no reply | — | — | — | May 15, 2026 | May 27, 2026 | ||
| 61389694 | Lost package follow-up | Solved | Normal | — | Phone | bopisdamaged | 5h | ●Responded | 1/5 | — | — | May 7, 2026 | - | ||
| 95955265 | Restock alert for backorder | Solved | High | — | Chat | refundvipinfluencer | 6h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | ||
| 02268549 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 4h | ●Responded | 5/5 | — | — | Apr 17, 2026 | - | |||
| 73470809 | Insider tier issue | Closed | Normal | — | — | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | Apr 19, 2026 | |||
| 30724955 | Insider tier issue | Solved | Low | — | Chat | gift-cardapp | 1h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | ||
| 21475374 | Allergic reaction concern | Solved | Normal | — | shippingshade-matchfragrance | 1d 1h | ●Responded | 3/5 | — | — | Apr 7, 2026 | - | |||
| 36111196 | Where is my order? | Open | High | — | Social | shade-matchinfluencervip | - | —Skipped | — | — | — | Apr 1, 2026 | - | ||
| 03501607 | Return after 30-day window | Pending | Low | — | shade-matchbopisfragrance | - | —Skipped | — | — | — | Mar 29, 2026 | - | |||
| 34687660 | Question about product ingredients | Solved | Low | — | vipapp | 4h | ⊘Not fired | — | — | — | Mar 9, 2026 | - | |||
| 59692130 | Missing samples in order | Solved | Normal | — | Chat | refundinfluencer | 16h | ○Sent, no reply | — | — | — | Mar 6, 2026 | - | ||
| 72807900 | Return after 30-day window | Solved | Low | — | shade-match | 3h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | |||
| 72770258 | Influencer code not working | Closed | Normal | — | Chat | — | 2h | ●Responded | 5/5 | — | — | Feb 22, 2026 | Feb 28, 2026 | ||
| 47204588 | Cancel subscription / Auto-replenish | Solved | Normal | — | Social | wholesalevipfragrance | 1h | ⊘Not fired | — | — | — | Feb 2, 2026 | - | ||
| 38672828 | Influencer code not working | Closed | High | — | vipinfluencerfragrance | 2d 19h | ●Responded | 2/5 | — | — | Jan 23, 2026 | Feb 1, 2026 | |||
| 75297518 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | damaged | 2d 3h | ●Responded | 2/5 | — | — | Jan 20, 2026 | - | ||
| 27812973 | Missing items in shipment | Solved | Normal | — | Chat | returnsbopis | 16h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | ||
| 80683236 | Wrong shade sent | Closed | Normal | — | damaged | 5h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 6, 2026 | |||
| 76529100 | Order arrived damaged | Closed | Normal | — | fragrance | 1h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Nov 29, 2025 | |||
| 14988959 | Order arrived damaged | Solved | Normal | — | bopisshippingshade-match | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |||
| 03521988 | Refund not received | Closed | Low | — | Chat | bopis | 21h | ○Sent, no reply | — | — | — | Nov 13, 2025 | Nov 20, 2025 | ||
| 18161918 | Missing items in shipment | Solved | Normal | — | bopisreturnssamples | 2h | ⊘Not fired | — | — | — | Oct 20, 2025 | - | |||
| 25051478 | Refund not received | Solved | Normal | — | Chat | bopiswholesaleinfluencer | 4h | ●Responded | 4/11 | — | — | Sep 25, 2025 | - | ||
| 59834118 | Birthday gift not received | Solved | Normal | — | samplesbopis | 1h | ○Sent, no reply | — | — | — | Sep 9, 2025 | - | |||
| 12995932 | Wrong shade sent | Solved | Normal | — | Chat | damagedshade-match | 2h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | ||
| 04790395 | Lost package follow-up | Solved | Normal | — | Chat | refundloyalty | 1h | ●Responded | 5/5 | — | — | Aug 27, 2025 | - | ||
| 81227342 | Lost package follow-up | Pending | High | — | Phone | samplesbopisshade-match | - | —Skipped | — | — | — | Aug 26, 2025 | - | ||
| 74588294 | Shipping cost question | Closed | Normal | — | influencerrefund | 6h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 26, 2025 | |||
| 14744172 | Restock alert for backorder | Closed | High | — | — | 4h | ⊘Not fired | — | — | — | Jul 25, 2025 | Jul 29, 2025 | |||
| 44954945 | Allergic reaction concern | Solved | Low | — | shipping | 1h | ○Sent, no reply | — | — | — | Jul 11, 2025 | - | |||
| 49763598 | Wrong shade sent | Solved | Normal | — | — | 5d 17h | ○Sent, no reply | — | — | — | Jun 27, 2025 | - | |||
| 69313687 | Price match request | Solved | Normal | — | — | 1h | ●Responded | 5/5 | — | — | Jun 19, 2025 | - | |||
| 24180541 | Insider tier issue | Solved | Normal | — | vipwholesalegift-card | 2h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - |