Jeannie Heathcote
jason.gusikowski81@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 02052122App login problem | Apr 19, 2026, 4:07 AM | ||
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 81922030Foundation match help | Apr 8, 2026, 5:41 AM | ||
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 02744281Allergic reaction concern | Mar 27, 2026, 1:39 PM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 02670386Question about product ingredients | Jan 7, 2026, 3:02 AM | ||
| 1/11 | Won't recommend until the basics are fixed. | 86905854Missing samples in order | Dec 20, 2025, 5:49 AM | ||
| 2/5 | Got brushed off when I asked about the damaged shipment. | 95129699BOPIS pickup not ready | Nov 14, 2025, 12:16 AM | ||
| 9/11 | Bloom understands what a beauty customer actually wants. | 35838163Discount code not working | Sep 19, 2025, 2:46 AM | ||
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 18529153Missing samples in order | Aug 4, 2025, 2:52 PM | ||
| 3/5 | It's whatever. Got what I needed but no follow-through. | 52373824BOPIS order cancelled at store | Jun 21, 2025, 11:06 AM | ||
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 60934108Allergic reaction concern | Jun 7, 2025, 5:41 PM | ||
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 37846237Restock alert for backorder | May 28, 2025, 9:38 AM |