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CustomersGretchen Wehner

Gretchen Wehner

celestino45@gmail.com
Tickets41Responses6
Showing 1 - 6 of 6
Rating
Comment
Ticket
Customer
Team member
Responded
1/5They accused me of returning fraudulent items. Never coming back.14253431Order arrived damagedGretchen WehnerKaela FriesenMay 14, 2026, 2:35 PM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.57674995Gift card balance questionGretchen WehnerJulie HodkiewiczMay 6, 2026, 4:07 PM
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.93117080Wrong shade sentGretchen WehnerKaela FriesenJan 31, 2026, 10:11 PM
5/5Loved the personalized note in my order. Small touch, big impact.17673349Cancel subscription / Auto-replenishGretchen WehnerYazmin JastOct 20, 2025, 12:32 PM
5/5Loved the personalized note in my order. Small touch, big impact.48017889Pro discount enrollmentGretchen WehnerKaela FriesenSep 13, 2025, 9:57 AM
3/5Three chats, two different answers, finally got resolved.14213145Pro discount enrollmentGretchen WehnerGarth DooleyJul 19, 2025, 11:07 PM
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Properties

Customer
Name
Gretchen Wehner
Email
celestino45@gmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
2,634
Lifetime spend
7,713
Last purchase
Mar 14, 2026
Skin tone
light-medium
Foundation shade
34P
Skin concerns
anti-aging
Allergies / restrictions
latex-allergy
Favorite brands
Diptyque, Sol de Janeiro, Tatcha, Charlotte Tilbury
YTD spend
76
App installed
No
App last opened
Apr 19, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
48
Total orders
4
Preferred category
skincare
Tickets
Tickets
41
Last seen
May 21, 2026
Responses
Avg rating
4.00