Kerry Beier
roland_kiehn38@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 38487071Klarna / Afterpay split issue | Kerry Beier |  Darryl Jacobi | Apr 6, 2026, 3:04 AM |
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 50605396Pro discount enrollment | Kerry Beier |  Katrina Johns | Feb 19, 2026, 3:53 AM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 55212261Restock alert for backorder | Kerry Beier |  Julie Hodkiewicz | Feb 12, 2026, 10:57 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 37001147Wholesale order question | Kerry Beier |  Mr. Cade Senger | Sep 29, 2025, 10:01 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 99016857Price match request | Kerry Beier | Katrina Johns | Sep 17, 2025, 2:51 PM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 07568390Cancel subscription / Auto-replenish | Kerry Beier |  Miss Amber Hintz Sr. | Aug 22, 2025, 4:50 PM |
| 5/5 | Used the app to swap a shade and it was approved on the spot. | 47057334Restock alert for backorder | Kerry Beier | Mr. Cade Senger | Jun 23, 2025, 5:34 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 36113882Lost package follow-up | Kerry Beier |  Yazmin Jast | Jun 13, 2025, 6:53 PM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 71167003Foundation match help | Kerry Beier |  Steve O'Conner | May 27, 2025, 4:32 AM |