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CustomersAbe Smitham

Abe Smitham

seth94@gmail.com
Tickets41Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
7/11Generally good. A few things could be better but no complaints.89146081Store experience feedbackAbe SmithamGarth DooleyFeb 17, 2026, 4:41 PM
5/5Got my Klarna split sorted out in two messages. So easy.96862797Refund not receivedAbe SmithamSteve O'ConnerFeb 6, 2026, 1:43 AM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.39400961App crashes at checkoutAbe SmithamSteve O'ConnerJan 17, 2026, 7:32 AM
5/5Loved that they followed up two days later to make sure the replacement arrived.75148412Allergic reaction concernAbe SmithamLily RaynorDec 6, 2025, 3:15 PM
7/11I shop here for some categories, not others.93696609Cancel order requestAbe SmithamEula McKenzieOct 15, 2025, 12:51 PM
7/11I'm a regular customer but I don't evangelize.61798477Store experience feedbackAbe SmithamGarth DooleyAug 16, 2025, 3:46 PM
5/5Got my points credited back for an order I had to cancel. Super easy.61038562Influencer code not workingAbe SmithamDr. Mandy McLaughlinJul 25, 2025, 7:44 AM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.28687838Cancel order requestAbe SmithamDarryl JacobiJun 30, 2025, 3:02 PM
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Properties

Customer
Name
Abe Smitham
Email
seth94@gmail.com
Loyalty tier
Gold
Company
—
Skin type
—
Loyalty points
17,337
Lifetime spend
6,516
Last purchase
Mar 3, 2026
Skin tone
medium
Foundation shade
—
Skin concerns
acne, dryness, uneven-texture
Allergies / restrictions
sulfate-free, nickel-allergy
Favorite brands
Le Labo, Glossier
YTD spend
835
App installed
Yes
App last opened
May 17, 2026
Email subscribed
Yes
Marketing segment
at-risk
Last purchase amount
240
Total orders
—
Preferred category
skincare
Tickets
Tickets
41
Last seen
May 18, 2026
Responses
Avg rating
5.75