Abe Smitham
seth94@gmail.com
Showing 1 - 41 of 41
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46041831 | Cancel subscription / Auto-replenish | Pending | Normal | Abe Smitham | — |  Tommy Kuvalis | Phone | refunddamagedshipping | - | —Skipped | — | — | — | May 18, 2026 | - |
| 85105997 | BOPIS pickup not ready | Closed | Normal | Abe Smitham | — |  Jacklyn Dare | — | 5h | ⊘Not fired | — | — | — | May 13, 2026 | May 17, 2026 | |
| 30745879 | Restock alert for backorder | Solved | Normal | Abe Smitham | — |  Amely Pacocha | Phone | fragrance | 5h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 10204906 | Influencer code not working | Pending | Normal | Abe Smitham | — |  Julie Hodkiewicz | refundshade-matchwholesale | - | —Skipped | — | — | — | Apr 13, 2026 | - | |
| 07501711 | Price match request | Closed | Normal | Abe Smitham | — |  Chaz Renner | Chat | influencer | 18h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 10, 2026 |
| 89526501 | Gift card balance question | Solved | Normal | Abe Smitham | — |  Eula McKenzie | Phone | — | 6h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - |
| 79418535 | Shipping cost question | Pending | Normal | Abe Smitham | — |  Dr. Mandy McLaughlin | bopisshade-matchinfluencer | - | —Skipped | — | — | — | Mar 20, 2026 | - | |
| 92807991 | Restock alert for backorder | Closed | Low | Abe Smitham | — |  Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Mar 6, 2026 | Mar 12, 2026 | |
| 84723633 | Item authenticity concern | Solved | High | Abe Smitham | — | Amely Pacocha | Chat | — | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 51615025 | Discount code not working | Solved | High | Abe Smitham | — | Jacklyn Dare | — | 21h | ○Sent, no reply | — | — | — | Feb 19, 2026 | - | |
| 89146081 | Store experience feedback | Solved | High | Abe Smitham | — |  Garth Dooley | — | 2d 6h | ●Responded | 7/11 | — | — | Feb 13, 2026 | - | |
| 48052985 | Pro discount enrollment | Pending | Low | Abe Smitham | — | Jacklyn Dare | Chat | samplesappinfluencer | - | —Skipped | — | — | — | Feb 13, 2026 | - |
| 51540935 | Foundation match help | Pending | Normal | Abe Smitham | — |  Mr. Skyla Trantow | Social | damagedgift-cardfragrance | - | —Skipped | — | — | — | Feb 11, 2026 | - |
| 95655401 | Missing items in shipment | Solved | High | Abe Smitham | — |  Kip Schroeder IV | viployaltyrefund | 2d | ○Sent, no reply | — | — | — | Feb 10, 2026 | - | |
| 96862797 | Refund not received | Closed | Normal | Abe Smitham | — |  Steve O'Conner | — | 5h | ●Responded | 5/5 | — | — | Feb 4, 2026 | Feb 9, 2026 | |
| 00347783 | Influencer code not working | Solved | Low | Abe Smitham | — | Mr. Skyla Trantow | — | 12h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - | |
| 39400961 | App crashes at checkout | Solved | Low | Abe Smitham | — | Steve O'Conner | Phone | loyaltyapp | 6h | ●Responded | 5/5 | — | — | Jan 15, 2026 | - |
| 89085783 | BOPIS pickup not ready | Pending | High | Abe Smitham | — |  Yazmin Jast | Chat | — | - | —Skipped | — | — | — | Jan 9, 2026 | - |
| 75148412 | Allergic reaction concern | Solved | Normal | Abe Smitham | — |  Lily Raynor | — | 1h | ●Responded | 5/5 | — | — | Dec 4, 2025 | - | |
| 08490031 | Restock alert for backorder | Solved | Low | Abe Smitham | — | Eula McKenzie | Social | appreturnsrefund | 1h | ⊘Not fired | — | — | — | Dec 2, 2025 | - |
| 08717150 | Question about product ingredients | Solved | Low | Abe Smitham | — | Steve O'Conner | Chat | damagedbopiswholesale | 1h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - |
| 17867402 | Cancel order request | Solved | Normal | Abe Smitham | — |  Leonard Waters-Howell | damagedapp | 10h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - | |
| 42823046 | Restock alert for backorder | Closed | Normal | Abe Smitham | — |  Mr. Eliza Gerhold IV | Phone | returnsshade-match | 3h | ○Sent, no reply | — | — | — | Nov 15, 2025 | Nov 16, 2025 |
| 37796114 | Gift card balance question | Solved | Low | Abe Smitham | — | Jacklyn Dare | Social | samples | 5h | ⊘Not fired | — | — | — | Oct 24, 2025 | - |
| 53046081 | Discount code not working | Solved | Low | Abe Smitham | — | Jacklyn Dare | Chat | influencer | 1h | ○Sent, no reply | — | — | — | Oct 21, 2025 | - |
| 98014896 | Insider tier issue | Solved | Low | Abe Smitham | — |  Kaela Friesen | — | 19h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |
| 14121032 | Lost package follow-up | Solved | Normal | Abe Smitham | — | Dr. Mandy McLaughlin | shipping | 17h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |
| 93696609 | Cancel order request | Solved | Low | Abe Smitham | — | Eula McKenzie | damagedbopisreturns | 2h | ●Responded | 7/11 | — | — | Oct 13, 2025 | - | |
| 79336338 | Shipping cost question | Open | Normal | Abe Smitham | — | Lily Raynor | — | - | —Skipped | — | — | — | Sep 16, 2025 | - | |
| 08802692 | App crashes at checkout | Pending | Normal | Abe Smitham | — |  Oscar O'Hara | Chat | — | - | —Skipped | — | — | — | Sep 15, 2025 | - |
| 35361982 | BOPIS pickup not ready | Solved | High | Abe Smitham | — | Lily Raynor | gift-cardinfluencervip | 2h | ○Sent, no reply | — | — | — | Sep 3, 2025 | - | |
| 18071539 | Influencer code not working | Pending | Normal | Abe Smitham | — | Jacklyn Dare | — | - | —Skipped | — | — | — | Aug 22, 2025 | - | |
| 27226426 | Shipping cost question | Pending | High | Abe Smitham | — | Chaz Renner | wholesaleshade-match | - | —Skipped | — | — | — | Aug 19, 2025 | - | |
| 61798477 | Store experience feedback | Solved | High | Abe Smitham | — | Garth Dooley | shippingfragranceinfluencer | 1h | ●Responded | 7/11 | — | — | Aug 16, 2025 | - | |
| 93394940 | App login problem | Open | Low | Abe Smitham | — | Dr. Mandy McLaughlin | — | - | —Skipped | — | — | — | Jul 27, 2025 | - | |
| 45089244 | Store experience feedback | Pending | Normal | Abe Smitham | — | Jacklyn Dare | returnsvipinfluencer | - | —Skipped | — | — | — | Jul 24, 2025 | - | |
| 61038562 | Influencer code not working | Closed | Normal | Abe Smitham | — | Dr. Mandy McLaughlin | influencer | 7h | ●Responded | 5/5 | — | — | Jul 23, 2025 | Jul 29, 2025 | |
| 04055600 | Insider tier issue | Solved | High | Abe Smitham | — |  Darryl Jacobi | Phone | fragranceshade-matchshipping | 4h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - |
| 70585243 | Cancel subscription / Auto-replenish | Pending | Normal | Abe Smitham | — | Yazmin Jast | Phone | shipping | - | —Skipped | — | — | — | Jul 11, 2025 | - |
| 57429582 | Gift card balance question | Solved | Urgent | Abe Smitham | — |  Ignatius Cummerata | — | 4h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |
| 28687838 | Cancel order request | Solved | High | Abe Smitham | — | Darryl Jacobi | gift-cardshipping | 4h | ●Responded | 5/5 | — | — | Jun 28, 2025 | - |