Phillip Hauck Jr.
haven41@gmail.com
Showing 1 - 8 of 8
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 31112615Question about product ingredients | Phillip Hauck Jr. |  Mr. Cade Senger | Apr 29, 2026, 10:05 AM |
| 4/5 | Mostly easy. The app made me re-login before processing the return. | 23518626Where is my order? | Phillip Hauck Jr. |  Darryl Jacobi | Apr 23, 2026, 10:17 PM |
| 10/11 | Tell everyone I know to shop here. Best beauty retailer, hands down. | 52203975Cancel subscription / Auto-replenish | Phillip Hauck Jr. |  Jacklyn Dare | Mar 27, 2026, 9:54 PM |
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 46123093App crashes at checkout | Phillip Hauck Jr. |  Katrina Johns | Feb 27, 2026, 8:36 PM |
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 52240007Where is my order? | Phillip Hauck Jr. |  Mr. Skyla Trantow | Nov 21, 2025, 7:21 PM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 14209682Return after 30-day window | Phillip Hauck Jr. | Mr. Skyla Trantow | Sep 27, 2025, 3:08 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 66254105Lost package follow-up | Phillip Hauck Jr. | Darryl Jacobi | Sep 2, 2025, 4:45 AM |
| 10/11 | The selection, the service, the app — all top tier. | 76900984Return after 30-day window | Phillip Hauck Jr. |  Leonard Waters-Howell | Jul 27, 2025, 12:17 PM |