Phillip Hauck Jr.
haven41@gmail.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 04522162 | Where is my order? | Pending | Urgent | Phillip Hauck Jr. | — |  Tommy Kuvalis | Phone | returnsvip | - | —Skipped | — | — | — | May 21, 2026 | - |
| 31112615 | Question about product ingredients | Closed | Normal | Phillip Hauck Jr. | — |  Mr. Cade Senger | refund | 3h | ●Responded | 5/5 | — | — | Apr 27, 2026 | May 2, 2026 | |
| 23518626 | Where is my order? | Solved | Normal | Phillip Hauck Jr. | — |  Darryl Jacobi | loyaltywholesaleinfluencer | 1d 22h | ●Responded | 4/5 | — | — | Apr 21, 2026 | - | |
| 05396877 | Refund not received | Closed | Normal | Phillip Hauck Jr. | — | Darryl Jacobi | influencer | 20h | ○Sent, no reply | — | — | — | Apr 8, 2026 | Apr 13, 2026 | |
| 52203975 | Cancel subscription / Auto-replenish | Solved | Normal | Phillip Hauck Jr. | — |  Jacklyn Dare | Phone | shade-match | 1h | ●Responded | 10/11 | — | — | Mar 27, 2026 | - |
| 92477226 | Influencer code not working | Pending | Low | Phillip Hauck Jr. | — |  Chaz Renner | Chat | shade-matchapp | - | —Skipped | — | — | — | Mar 6, 2026 | - |
| 76975331 | Question about product ingredients | Pending | Normal | Phillip Hauck Jr. | — |  Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Feb 28, 2026 | - | |
| 46123093 | App crashes at checkout | Solved | Normal | Phillip Hauck Jr. | — |  Katrina Johns | Phone | — | 1d 1h | ●Responded | 4/5 | — | — | Feb 26, 2026 | - |
| 21727035 | Wholesale order question | Solved | Normal | Phillip Hauck Jr. | — |  Mr. Eliza Gerhold IV | shipping | 20h | ○Sent, no reply | — | — | — | Feb 23, 2026 | - | |
| 29469522 | Foundation match help | Closed | Normal | Phillip Hauck Jr. | — |  Eula McKenzie | Chat | sampleswholesaleshipping | 4d 18h | ○Sent, no reply | — | — | — | Feb 16, 2026 | Feb 22, 2026 |
| 47184444 | Birthday gift not received | Pending | Normal | Phillip Hauck Jr. | — |  Faith Hilll | refundappwholesale | - | —Skipped | — | — | — | Jan 6, 2026 | - | |
| 09371465 | Discount code not working | Solved | Normal | Phillip Hauck Jr. | — | Tommy Kuvalis | — | 1h | ○Sent, no reply | — | — | — | Dec 26, 2025 | - | |
| 85632167 | Return after 30-day window | Solved | Normal | Phillip Hauck Jr. | — |  Vilma Gusikowski | gift-card | 5h | ⊘Not fired | — | — | — | Dec 25, 2025 | - | |
| 18412806 | BOPIS order cancelled at store | Solved | Low | Phillip Hauck Jr. | — | Eula McKenzie | — | 3h | ○Sent, no reply | — | — | — | Dec 16, 2025 | - | |
| 37035731 | Shipping cost question | Pending | Normal | Phillip Hauck Jr. | — |  Kaela Friesen | Chat | bopisreturns | - | —Skipped | — | — | — | Dec 15, 2025 | - |
| 52240007 | Where is my order? | Solved | Normal | Phillip Hauck Jr. | — |  Mr. Skyla Trantow | Chat | — | 2h | ●Responded | 5/5 | — | — | Nov 20, 2025 | - |
| 14209682 | Return after 30-day window | Closed | High | Phillip Hauck Jr. | — | Mr. Skyla Trantow | — | 1h | ●Responded | 5/5 | — | — | Sep 26, 2025 | Sep 28, 2025 | |
| 61741494 | Klarna / Afterpay split issue | Solved | Normal | Phillip Hauck Jr. | — |  Leonard Waters-Howell | — | 5h | ○Sent, no reply | — | — | — | Sep 23, 2025 | - | |
| 79851264 | Return after 30-day window | Pending | High | Phillip Hauck Jr. | — |  Steve O'Conner | loyalty | - | —Skipped | — | — | — | Sep 18, 2025 | - | |
| 15402374 | Shipping cost question | Solved | Normal | Phillip Hauck Jr. | — |  Oscar O'Hara | Chat | app | 2d 16h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - |
| 66254105 | Lost package follow-up | Solved | High | Phillip Hauck Jr. | — | Darryl Jacobi | samplesbopisshade-match | 6h | ●Responded | 5/5 | — | — | Sep 1, 2025 | - | |
| 52169059 | Address change after shipping | Solved | Normal | Phillip Hauck Jr. | — | Mr. Skyla Trantow | Chat | bopis | 5d 15h | ○Sent, no reply | — | — | — | Aug 23, 2025 | - |
| 59330075 | Order arrived damaged | Solved | High | Phillip Hauck Jr. | — |  Yazmin Jast | Chat | returns | 5h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - |
| 87700375 | Wrong shade sent | Solved | Urgent | Phillip Hauck Jr. | — | Chaz Renner | Chat | damagedinfluencershade-match | 2d 10h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - |
| 44965027 | Cancel order request | Closed | Normal | Phillip Hauck Jr. | — |  Ignatius Cummerata | appdamagedwholesale | 5h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 11, 2025 | |
| 56050160 | BOPIS pickup not ready | Solved | Normal | Phillip Hauck Jr. | — | Oscar O'Hara | Chat | gift-cardfragrance | 1h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - |
| 27925451 | Price match request | Solved | Low | Phillip Hauck Jr. | — | Jacklyn Dare | bopis | 6h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - | |
| 76900984 | Return after 30-day window | Solved | Normal | Phillip Hauck Jr. | — | Leonard Waters-Howell | — | 1h | ●Responded | 10/11 | — | — | Jul 26, 2025 | - | |
| 20963191 | Insider tier issue | Solved | Normal | Phillip Hauck Jr. | — | Chaz Renner | refundbopissamples | 1h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - | |
| 77393540 | Discount code not working | Solved | Normal | Phillip Hauck Jr. | — | Oscar O'Hara | sampleswholesale | 22h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 16275554 | Question about product ingredients | Pending | Normal | Phillip Hauck Jr. | — | Yazmin Jast | damagedshade-match | - | —Skipped | — | — | — | Jul 7, 2025 | - | |
| 39212693 | Where is my order? | Solved | Low | Phillip Hauck Jr. | — |  Dr. Mandy McLaughlin | Chat | influencer | 4h | ○Sent, no reply | — | — | — | Jun 30, 2025 | - |
| 28005117 | Gift card balance question | Solved | Low | Phillip Hauck Jr. | — |  Kip Schroeder IV | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Jun 20, 2025 | - |
| 79400849 | Birthday gift not received | Solved | Normal | Phillip Hauck Jr. | — | Mr. Eliza Gerhold IV | Chat | loyaltyshippingvip | 4h | ○Sent, no reply | — | — | — | Jun 12, 2025 | - |
| 17435588 | Address change after shipping | Solved | High | Phillip Hauck Jr. | — | Yazmin Jast | Chat | fragranceloyalty | 6h | ⊘Not fired | — | — | — | Jun 12, 2025 | - |