Estefania Donnelly
thomas26@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 14764568Where is my order? | Estefania Donnelly |  Yazmin Jast | May 10, 2026, 11:12 AM |
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 00893078Cancel order request | Estefania Donnelly |  Chaz Renner | Apr 15, 2026, 3:46 AM |
| 2/5 | Make the chat agents actually empowered to make refund decisions. | 99099084Influencer code not working | Estefania Donnelly |  Katrina Johns | Feb 28, 2026, 12:45 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 65302190Pro discount enrollment | Estefania Donnelly |  Vilma Gusikowski | Jan 28, 2026, 2:08 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 95112610Refund not received | Estefania Donnelly |  Garth Dooley | Jan 24, 2026, 6:34 AM |
| 7/11 | Decent enough. The app has bugs sometimes. | 98554997Missing samples in order | Estefania Donnelly |  Mr. Skyla Trantow | Nov 10, 2025, 3:49 PM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 76412329Insider tier issue | Estefania Donnelly |  Miss Amber Hintz Sr. | Nov 1, 2025, 3:07 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 43765470Question about product ingredients | Estefania Donnelly |  Ignatius Cummerata | Oct 16, 2025, 8:18 PM |
| 7/11 | The Insider program is okay. Not as good as some competitors. | 97835648App login problem | Estefania Donnelly |  Mr. Cade Senger | Aug 29, 2025, 8:34 PM |
| 5/5 | Marie answered my question about which retinol to start with. Detailed, no pressure to upsell. | 96316339Gift card balance question | Estefania Donnelly | Mr. Cade Senger | Aug 1, 2025, 1:29 AM |
| 7/11 | It works. Wouldn't go out of my way to recommend it. | 04684648Return after 30-day window | Estefania Donnelly | Vilma Gusikowski | Jul 10, 2025, 7:05 AM |