Hans Jones
victor2@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Long wait, then the agent disconnected without resolving anything. | 26845618Pro discount enrollment | Hans Jones |  Mr. Skyla Trantow | Apr 28, 2026, 10:11 AM |
| 1/5 | Worst process I've experienced in retail. Will not come back. | 37673547BOPIS order cancelled at store | Hans Jones |  Miss Amber Hintz Sr. | Mar 17, 2026, 4:25 AM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 83216343Cancel subscription / Auto-replenish | Hans Jones |  Mr. Cade Senger | Mar 11, 2026, 12:42 PM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 90560673Wholesale order question | Hans Jones | Mr. Skyla Trantow | Feb 16, 2026, 3:43 AM |
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 11991718Cancel order request | Hans Jones |  Darryl Jacobi | Jan 26, 2026, 8:41 AM |
| 3/5 | Onboarding was fine. Not memorable in either direction. | 67410938App crashes at checkout | Hans Jones |  Kip Schroeder IV | Dec 27, 2025, 10:24 AM |
| 4/11 | Won't recommend until the basics are fixed. | 85354034Allergic reaction concern | Hans Jones |  Dr. Mandy McLaughlin | Dec 4, 2025, 1:44 PM |
| 4/5 | Liked the experience. App could be slightly faster. | 07784620Insider tier issue | Hans Jones | Mr. Skyla Trantow | Aug 3, 2025, 6:07 AM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 51116290Refund not received | Hans Jones |  Lily Raynor | Jul 28, 2025, 2:52 AM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 62183350Influencer code not working | Hans Jones | Kip Schroeder IV | Jul 6, 2025, 6:10 AM |