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CustomersDexter Schneider

Dexter Schneider

horace.dare17@hotmail.com
Tickets34Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
10/11Love everything about it. The Insider program is genuinely valuable.14205634App login problemDexter SchneiderKaela FriesenFeb 10, 2026, 10:55 PM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.41101306Shipping cost questionDexter SchneiderKaela FriesenJan 31, 2026, 10:27 AM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.88489443App login problemDexter SchneiderTommy KuvalisDec 7, 2025, 8:45 PM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.24086060Refund not receivedDexter SchneiderOscar O'HaraSep 11, 2025, 6:48 AM
5/5Helped me redeem a gift card that wasn't scanning. Sorted in one chat.86764719Loyalty points not postingDexter SchneiderKatrina JohnsSep 10, 2025, 9:52 AM
10/11The Elite tier perks are worth every dollar of lifetime spend.44837196Wrong shade sentDexter SchneiderVilma GusikowskiAug 3, 2025, 10:45 AM
4/5Great overall, just took a bit longer than I expected on chat.91632041Foundation match helpDexter SchneiderOscar O'HaraJul 26, 2025, 5:40 AM
5/5Onboarding hit all the right notes. Made me actually want to engage with the brand.38491059Item authenticity concernDexter SchneiderOscar O'HaraJun 15, 2025, 10:52 AM
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Properties

Customer
Name
Dexter Schneider
Email
horace.dare17@hotmail.com
Loyalty tier
Gold
Company
—
Skin type
combination
Loyalty points
2,539
Lifetime spend
113
Last purchase
May 15, 2026
Skin tone
—
Foundation shade
—
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Estée Lauder, Diptyque
YTD spend
1,884
App installed
—
App last opened
—
Email subscribed
Yes
Marketing segment
active
Last purchase amount
—
Total orders
9
Preferred category
—
Tickets
Tickets
34
Last seen
May 10, 2026
Responses
Avg rating
6.13