Dexter Schneider
horace.dare17@hotmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56920734 | Question about product ingredients | Closed | Normal | Dexter Schneider | — |  Mr. Cade Senger | samplesapp | 4h | ○Sent, no reply | — | — | — | May 10, 2026 | May 11, 2026 | |
| 29416489 | Wrong shade sent | Pending | Normal | Dexter Schneider | — |  Kaela Friesen | Phone | — | - | —Skipped | — | — | — | May 8, 2026 | - |
| 41740161 | Cancel subscription / Auto-replenish | Solved | Normal | Dexter Schneider | — |  Chaz Renner | Chat | samplesinfluencerapp | 8d 2h | ○Sent, no reply | — | — | — | May 8, 2026 | - |
| 10330556 | Wrong shade sent | Solved | Low | Dexter Schneider | — | Kaela Friesen | Chat | gift-card | 4h | ○Sent, no reply | — | — | — | May 7, 2026 | - |
| 81781068 | Loyalty points not posting | Solved | Normal | Dexter Schneider | — |  Kip Schroeder IV | Chat | vip | 2d 19h | ⊘Not fired | — | — | — | Apr 9, 2026 | - |
| 78894854 | Restock alert for backorder | Closed | High | Dexter Schneider | — |  Jacklyn Dare | gift-card | 1d 1h | ○Sent, no reply | — | — | — | Feb 25, 2026 | Mar 3, 2026 | |
| 56212484 | Where is my order? | Solved | Normal | Dexter Schneider | — |  Mr. Lonie Hudson | Chat | vipinfluencerdamaged | 2d 14h | ⊘Not fired | — | — | — | Feb 20, 2026 | - |
| 95374823 | Wholesale order question | Solved | Normal | Dexter Schneider | — |  Miss Amber Hintz Sr. | fragrancevipshipping | 16h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - | |
| 46659939 | Lost package follow-up | Closed | Low | Dexter Schneider | — | Mr. Lonie Hudson | Chat | — | 4h | ⊘Not fired | — | — | — | Feb 12, 2026 | Feb 13, 2026 |
| 14205634 | App login problem | Solved | Low | Dexter Schneider | — | Kaela Friesen | shade-matchbopis | 18h | ●Responded | 10/11 | — | — | Feb 8, 2026 | - | |
| 76220658 | Return after 30-day window | Open | Normal | Dexter Schneider | — |  Lily Raynor | returns | - | —Skipped | — | — | — | Jan 29, 2026 | - | |
| 41101306 | Shipping cost question | Closed | Urgent | Dexter Schneider | — | Kaela Friesen | fragranceinfluencer | 5h | ●Responded | 5/5 | — | — | Jan 29, 2026 | Jan 31, 2026 | |
| 26811031 | Question about product ingredients | Pending | Normal | Dexter Schneider | — |  Tommy Kuvalis | Chat | bopis | - | —Skipped | — | — | — | Jan 14, 2026 | - |
| 99609795 | BOPIS order cancelled at store | Solved | Normal | Dexter Schneider | — |  Faith Hilll | Chat | loyaltydamagedshade-match | 8d 2h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - |
| 12642610 | Shipping cost question | Solved | Normal | Dexter Schneider | — |  Leonard Waters-Howell | Chat | refundshippingdamaged | 1d 20h | ○Sent, no reply | — | — | — | Dec 17, 2025 | - |
| 19675037 | Gift card balance question | Solved | Low | Dexter Schneider | — | Miss Amber Hintz Sr. | shade-matchwholesaleshipping | 20h | ○Sent, no reply | — | — | — | Dec 8, 2025 | - | |
| 19205901 | Cancel order request | Pending | Normal | Dexter Schneider | — | Jacklyn Dare | — | - | —Skipped | — | — | — | Dec 5, 2025 | - | |
| 88489443 | App login problem | Solved | Normal | Dexter Schneider | — | Tommy Kuvalis | — | 22h | ●Responded | 5/5 | — | — | Dec 5, 2025 | - | |
| 15422047 | Order arrived damaged | Solved | Low | Dexter Schneider | — |  Oscar O'Hara | Phone | — | 6h | ○Sent, no reply | — | — | — | Nov 3, 2025 | - |
| 18650138 | App crashes at checkout | Solved | High | Dexter Schneider | — |  Mr. Skyla Trantow | damagedrefund | 5h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |
| 08570736 | Missing items in shipment | Closed | Normal | Dexter Schneider | — | Mr. Cade Senger | fragrancevipsamples | 2d 23h | ○Sent, no reply | — | — | — | Oct 17, 2025 | Oct 22, 2025 | |
| 76668473 | Discount code not working | Closed | Normal | Dexter Schneider | — |  Ignatius Cummerata | appshipping | 15h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 24, 2025 | |
| 22064486 | Lost package follow-up | Closed | Low | Dexter Schneider | — |  Katrina Johns | Chat | — | 13h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 20, 2025 |
| 24086060 | Refund not received | Closed | Normal | Dexter Schneider | — | Oscar O'Hara | influencershade-match | 2h | ●Responded | 5/5 | — | — | Sep 9, 2025 | Sep 12, 2025 | |
| 86764719 | Loyalty points not posting | Solved | Low | Dexter Schneider | — | Katrina Johns | Chat | wholesaleinfluencer | 3h | ●Responded | 5/5 | — | — | Sep 8, 2025 | - |
| 18205520 | Missing items in shipment | Solved | Normal | Dexter Schneider | — | Lily Raynor | Phone | damagedfragrance | 2d 21h | ○Sent, no reply | — | — | — | Aug 29, 2025 | - |
| 35246499 | Item authenticity concern | Solved | Normal | Dexter Schneider | — | Katrina Johns | Phone | influencer | 20h | ○Sent, no reply | — | — | — | Aug 3, 2025 | - |
| 44837196 | Wrong shade sent | Closed | Normal | Dexter Schneider | — |  Vilma Gusikowski | — | 6h | ●Responded | 10/11 | — | — | Aug 2, 2025 | Aug 3, 2025 | |
| 39159240 | Loyalty points not posting | Solved | Normal | Dexter Schneider | — | Mr. Cade Senger | — | 16h | ⊘Not fired | — | — | — | Jul 31, 2025 | - | |
| 91632041 | Foundation match help | Solved | Normal | Dexter Schneider | — | Oscar O'Hara | Phone | — | 1d 10h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - |
| 40078685 | Shipping cost question | Solved | Low | Dexter Schneider | — | Leonard Waters-Howell | Chat | fragrancebopisreturns | 6h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - |
| 38491059 | Item authenticity concern | Closed | Normal | Dexter Schneider | — | Oscar O'Hara | Chat | — | 3h | ●Responded | 5/5 | — | — | Jun 13, 2025 | Jun 20, 2025 |
| 11590152 | Item authenticity concern | Closed | Normal | Dexter Schneider | — | Miss Amber Hintz Sr. | conversation-mockupgift-cardrefunddamaged | 4h | ⊘Not fired | — | 91 | Jun 6, 2025 | Jun 12, 2025 | ||
| 04416136 | Allergic reaction concern | Pending | Normal | Dexter Schneider | — | Kip Schroeder IV | influencergift-card | - | —Skipped | — | — | — | Jun 6, 2025 | - |