Mrs. Glenda Dibbert
annie.reinger@gmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 65648926Refund not received | Apr 3, 2026, 2:35 PM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 93703552Return after 30-day window | Feb 2, 2026, 3:01 PM | ||
| 4/5 | Easy enough. The shade swap took one extra back-and-forth to confirm. | 27900816Restock alert for backorder | Jan 29, 2026, 1:24 PM | ||
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 22893370Gift card balance question | Dec 28, 2025, 1:05 AM | ||
| 3/5 | It's whatever. Got what I needed but no follow-through. | 96271776Allergic reaction concern | Dec 18, 2025, 9:11 PM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 25964443App crashes at checkout | Dec 11, 2025, 7:42 AM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 57360119Insider tier issue | Oct 9, 2025, 3:52 PM | ||
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 76008334BOPIS order cancelled at store | Oct 1, 2025, 1:19 AM | ||
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 05514500Influencer code not working | Sep 5, 2025, 6:18 PM | ||
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 91201262Cancel order request | Jun 8, 2025, 7:19 AM |