Claire Hyatt
aaron.padberg@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 50147098Shipping cost question | May 22, 2026, 12:05 PM | ||
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 22925563BOPIS pickup not ready | Apr 18, 2026, 12:41 AM | ||
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 88474764Price match request | Apr 15, 2026, 12:15 AM | ||
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 27306819Order arrived damaged | Apr 1, 2026, 12:55 PM | ||
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 52575170Restock alert for backorder | Jan 18, 2026, 3:05 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 94712181Wholesale order question | Jan 9, 2026, 6:21 AM | ||
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 44857735Birthday gift not received | Oct 4, 2025, 3:43 PM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 55200730Store experience feedback | Sep 17, 2025, 12:35 PM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 74360777Missing items in shipment | Sep 10, 2025, 3:21 AM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 81998609Address change after shipping | Aug 21, 2025, 10:44 PM | ||
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 85144383Pro discount enrollment | Aug 3, 2025, 4:34 AM | ||
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 33672506Price match request | Jun 26, 2025, 7:36 AM |