Stacy Barrows III
henderson.beier@gmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 80872727Return after 30-day window | May 2, 2026, 8:20 AM | ||
| 5/5 | Reset my password and reordered without losing my cart. Beautifully done. | 46999741Where is my order? | Apr 5, 2026, 10:04 AM | ||
| 4/5 | Good. The personalization was decent but missed my undertone. | 25762617BOPIS pickup not ready | Jan 13, 2026, 8:48 AM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 52679943Cancel order request | Dec 29, 2025, 1:41 AM | ||
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 16893522BOPIS order cancelled at store | Dec 1, 2025, 3:32 PM | ||
| 1/5 | Lost my package, refused to refund or reship. I'm done with this brand. | 72650914Restock alert for backorder | Nov 19, 2025, 1:40 AM | ||
| 3/5 | It worked. Nothing special, nothing bad. | 58946034Loyalty points not posting | Sep 21, 2025, 8:16 AM | ||
| 9/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 20152335Wholesale order question | Aug 31, 2025, 5:49 PM | ||
| 3/5 | Better samples program — let me actually pick what I want to try. | 67121900Discount code not working | Aug 22, 2025, 9:50 AM |